“I loved the bag. It looks great and was very lite. It ended up not quite being what I wanted. The bag didn’t fit to well on my push cart the cooler pocket took up too much room in the two side pockets on the cooler. I exchanged it for a different model.”
“Loved the look of the bag, did all kinds of research and went with this one after having a Ping Hoofer that lasted me 13 years.
The shoulder strap broke the second time I used it. Just ripped off the attachment point. I did get a replacement sent quickly which was nice. But we will see if it lasts too.”
“Purchased a Trouper bag a little over two years ago. Bag already has a big hole where the grab strap is stitched to the cooler top. After contacting Jones, they offered me 40% off a new one. Two days later all bags were 40% off. Quality on these bags is not very good and the costumer service is even worse.”