“The bag has very little helpful compartments and also is not very suited for a proper business use. It is required to open the full bag in order to get something out, there is not easy access.
Also, the service from the company was pretty poor. Addressing costumers with a hey is quite unpolite and not priving solutions on delivery timely made the experience a bad one.”
Dear Rafael,
thank you for your honest feedback. We’re sorry to hear that the design of the bag didn’t meet your expectations for business use and that your experience with our service wasn’t as you had hoped. We always aim to provide both high-quality products and great customer support, so we truly regret that we missed the mark here.
We appreciate your input and will take it into account as we continue improving both our designs and our service. If there’s anything we can do to assist you further, please let us know.
Greetings,
your Kapten&Son Crew
“I've been using it as my daily driver and quickly realized that it's not perfect for when you need to do groceries since it doesn't expand too well - that characteristic is great for travelling though and it has been great when packing for a trip. One upsetting thing is that the outer laptop compartment does not fit my laptop that is within the measurments given on site. It does slide into the inner one - which is described as a smaller one. It fits the best in the main compartment, but i was really excited for swift access to the outside pocket, so I'm still a bit saddened.”
“Fits all of the stuff I need but thanks to lots of pockets it's not like Narnia in there and you can actually find what you want easily, especially the small items like charger or powerbank. 10/10.”
