“I use the backpack since 4 weeks and it allready looks used. The top has a lot of folds and the velcro fastening is coming off.
I also recommend to Not use the backpack when it‘s raining because everything inside of it in getting wet.
Beside of this it is Overall a really good looking backpack”
Hey Luke,
I'm sorry to hear that you are unhappy with our product. Your satisfaction is very important to us and we want to make sure you have the best possible experience with our products.
In order to resolve the issue and help you, I would like to know more about what exactly is bothering you about the product.
We want to make sure that you are satisfied with your purchase. Please feel free to contact us so we can address the issue together.
Thank you for your feedback and patience. We are working to make things right for you.
Best regards from Cologne,
your Kapten & Son crew
