Hi Jessie, we're so sorry to hear this but appreciate the feedback! We use high-quality materials but sometimes light marks can show after wear. A quick wipe with the polish cloth included will usually bring it back to shiny. Feel free to reach out to us directly and we can chat further.
“Beautiful necklace. I have a few of kbn's items, this one I bought for a gift. As usual, turnaround time was quick, communication and collection method easy. My daughter loved her necklace.”
