KBN Jewellery Reviews

Name: KBN Jewellery
Address: Depot Rd, Banyo, Queensland
Rating: 4.89

4.9 Rating 440 Reviews

97 %

of reviewers recommend KBN Jewellery

4.9

Based on 440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

KBN Jewellery 5 star review on 26th May 2022

117

Anonymous

Anonymous // 01/01/2019

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English

“Absolutely stunning ! You really get a feel for how passionate the team is. Such a special gift.”

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Posted 14 hours ago

Thank you so much Courtney - this was really sweet to read, xx

Posted 13 hours ago

“Thank you so much for the lovely experience, I just love my pendant in honour of my late father. From ordering to comunication to collecting my jewellery you made it all so easy. Can wait to make my next purchase.”

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Posted 1 day ago

Thanks so much for sharing your experience Lynda! xx

Posted 17 hours ago

“Love the necklace, however the small ring holding the pendants doesn’t line up causing it to catch”

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Posted 1 day ago

Thank you for your feedback Clare - I know you've reached out to our team and we've now helped with this issue. Appreciate your patience and understanding :)

Posted 17 hours ago

“I always love this jewelry! The pieces are so lovely this is my 4th purchased. The only thing I could comment on this time is how wonky the letters are stamped on the piece. It is small so I do understand it would be difficult, but it is quite wobbly. I'm sure it won't be noticed though.🎀”

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Posted 2 days ago

Thank you so much for your continued support Cat, it really means a lot to us. As each piece is hand stamped, there can be slight natural variation, especially at a very small scale. That said, we’d be more than happy to take a look if you’d like to send through a photo so we can check it over for you.

Posted 1 day ago

“Great quality jewellery at an amazing price. Classy packaging for gifting and the delivery was so speedy! Many thanks again!!”

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Posted 2 days ago

Thank you so much for your very kind words Petra, xx

Posted 2 days ago

“I purchased two necklaces for my sisters, for Christmas. They are gorgeous! I accidentally ordered both in gold, and I meant to order one in silver, so they happily changed it for me & sent out the order shortly after.”

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Posted 6 days ago

Thanks so much for sharing your experience Natalie!

Posted 2 days ago

“Beautiful necklace set, sent out so quickly in time for Christmas, love it so much!”

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Posted 6 days ago

This truly made us smile Beck, thank you!

Posted 2 days ago

“I’ve now bought two pieces of jewellery from KBN. A necklace for my niece to celebrate the 1st year of her daughter, and a necklace for my daughter. They arrived in time for Christmas, and packaged beautifully. They are well made and the quality is high class. Thank you for providing such beautiful jewellery. Kind regards Sue”

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Posted 1 week ago

Thanks a million for your lovely review Sue! It really means the world, xx

Posted 2 days ago

“Easy to order. Kept up to speed with the parcels journey. Necklace given as a gift which the recipient loved! Thankyou. .”

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Posted 1 week ago

This review makes our day, thank you Melinda!

Posted 2 days ago

“Beautiful little necklace and charm for gift . Very happy with it”

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Posted 1 week ago

So grateful for your kind feedback, thanks Daniel!

Posted 1 week ago

“Item just as requested”

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Posted 1 week ago

Thank you! :)

Posted 1 week ago

“Disappointed as the letters stamped into the pendant are so tiny I can hardly identify them. Very hard to identify the shape of the shell also stamped.”

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Posted 1 week ago

Thank you for sharing your feedback Kate, although I'm sorry to hear your disappointed. Our pendants are designed to be very dainty, and the product photos on our website show the font size and exact shell stamp so customers can see what to expect before ordering. We've seen your email and replied, so we can chat through anything further there.

Posted 1 week ago

“Just received my very first order and I absolutely love it soo much , after 4 grandsons, my granddaughter arrives next week . I chose a beautiful personalised bracelet . Sooooooo beautiful . I will be coming back . Thankyou ❤️”

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Posted 1 week ago

“The necklace and pendants I ordered are exactly as described and pictured. It was more expensive than I'd hoped to spend, but hopefully this will pay off in future if the jewellery remains the same quality that it is now. I am happy to support Australian designers. The card with my specific jeweller pictured was a lovely personal touch.”

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Posted 2 weeks ago

Your support means everything, thank you! x

Posted 1 week ago

“Amazing customer service. Really helped out with design and answered any questions asked without issue. Product is beautiful and just what I wanted.”

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Posted 2 weeks ago

We really appreciate your kind words Nadia!

Posted 2 weeks ago

“The pieces look like the website, so happy so far.”

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Posted 2 weeks ago

Lovely to hear this Danielle! x

Posted 2 weeks ago

“Even although l thought l was getting large circle - to me it's small - l wish they could send you a copy of the jewellery before it's actually made - so you could change the design or size”

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Posted 2 weeks ago

Hi Nadia, Thanks so much for your feedback. We include full measurements and clear photos on our website so customers can see the exact size of each piece before ordering, but we understand sizing can still feel different once it arrives. Because everything is made to order, we don’t have a way to send design previews before creating the piece - we work directly from the order details we receive. If you ever need help choosing a size or style in the future, we’re always here to guide you. Kindest, Asha

Posted 2 weeks ago

“Beautiful pieces and beautiful packaging. I ordered the tiny oval pendants and chain with engraving. My only disappointment was my fault, I ‘thought’ they would be bigger and the engraved letters larger. Is quite fine and hard to see. All the measurements were provided so I clearly didn’t read it, as I said, my fault. It is still beautiful. I also ordered an engraved ring, smallest size but too big for me. My sister will now inherit it. Great service as well”

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Posted 3 weeks ago

Thank you so much for your lovely feedback Lori, we’re really glad you loved the pieces and your experience with us. We’ll keep working on making our measurements and descriptions as clear as possible, as there’s always room to improve. It means a lot that you still find them beautiful. I’m sure your sister will adore the ring, too. Thanks again for the kind words and your support! Kindest, Asha

Posted 2 weeks ago

“I have 5 pieces now from KBN, their jewellery is beautiful and delicate. I just wished they had more rose gold rings!”

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Posted 3 weeks ago

“My wife loves her earrings, thanks”

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Posted 3 weeks ago

So happy to hear they're loved!

Posted 3 weeks ago

KBN Jewellery is rated 4.9 based on 440 reviews