KBN Jewellery Reviews

Name: KBN Jewellery
Address: Depot Rd, Banyo, Queensland
Rating: 4.92

4.9 Rating 402 Reviews

98 %

of reviewers recommend KBN Jewellery

4.9

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

KBN Jewellery 5 star review on 26th May 2022

117

Anonymous

Anonymous // 01/01/2019

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English

“I love my new bracelets, dainty and beautiful. Very quick delivery as well.”

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Posted 2 days ago

Thanks so much for sharing your experience Judy! x

Posted 12 hours ago

“I am absolutely in love with the stacked pendant for my partners daughter aged 17. She loves flowers and I ordered a pendant with her and her dads birth flowers, with addition small pendant with the infinity symbol. I can't wait till Christmas when she opens this. I will be further ordering for myslef. Potentially a different fine chain.”

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Posted 3 days ago

Reading this makes our day Liz, thank you!

Posted 12 hours ago

“I love love love KBN jewellery. It's unique. It's beautiful. I can wear it 24/7 without worrying about sensitivity issues. All their pieces are handmade - I have an original 😊 and they are affordable”

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Posted 4 days ago

This review made us smile Evelyn, thank you! xx

Posted 3 days ago

“I love both my purchases from KBN and especially my recent purchase for a friend's 40th. I'm blown away buy how quickly it was made and the exceptional customer service. Thank you so much! The necklace is beautiful and personal. I highly recommend KBN :)”

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Posted 5 days ago

Thank you so much for leaving this review Sharlene, it's wonderful to read :)

Posted 3 days ago

“I have purchased many items from KBN and I’m very happy with my experiences. Quality products, professional team and friendly service. Definitely recommend.”

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Posted 6 days ago

So happy to hear this – thank you Karen! 💕

Posted 5 days ago

“I love my KBN necklace. It is very good quality. The fine chain is delicate and lovely to wear.”

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Posted 1 week ago

We love hearing this, thank you Sarah! xx

Posted 6 days ago

“It was a present and she was extremely happy with it. However, some of the letter imprints were showing on the reverse side. Delivery was quick and it was easy to order on line.”

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Posted 1 week ago

Thank you so much for your lovely review! We’re super happy to hear the gift was well received too! 💛 You’re absolutely right - our stamping process means that marks can sometimes be seen on the reverse side, this is a normal part of the hand-stamping process and something we mention on our website. I'm so happy you found the ordering and delivery process easy too! Thanks again! Asha :)

Posted 6 days ago

“The service I received was excellent. Communication was timely and very friendly and the parcel arrived in the expected time. The product is very nice. My only dissapointment is that the beaded gold Luna chain is a more yellowy gold tone than the little pendants, which are a softer gold. I'm hoping it doesn't bother my daughter when I give it to her. Thank you”

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Posted 1 week ago

Hi there! Thank you so much for your lovely review and kind words about our service, we really appreciate it! 🌸 The gold tone difference you’ve noticed is completely normal at first and over time with wear, the chain will soften and deepen slightly to beautifully match the pendants. We hope your daughter loves her special gift!

Posted 1 week ago

“I LOVE the necklaces however ive noticed the larger circles scratch really easily ive got a circle over a circle and its leaving scratch marks, you cant see it unless you move the smaller circle out of the way but that would be my only comment, otherwise the jewellery is stunning ❤️”

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Posted 1 week ago

Hi Renaye, Thank you so much for your lovely review, we’re so glad you love your necklaces! ❤️ You’re right that when the pendants overlap, light surface marks can sometimes appear over time, we do mention this in the product description, as it’s a natural part of how the pieces move together when worn. Giving it a quick polish with the white pad included in your order will help soften those marks and keep your necklace looking beautiful. If you'd like some more polish pads sent out please just email our team. We’re so happy to hear you’re enjoying your jewellery otherwise! Kindest, Asha

Posted 1 week ago

“overpricec what it is . Flimsy and not as described”

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Posted 1 week ago

Hi there, We’re so sorry to hear you’re disappointed with your necklace, this is never nice to hear. The piece you ordered is one of our most popular designs, and we’ve never received feedback like this before - but we truly appreciate you sharing your thoughts. If you’re happy to, we’d love for you to email us so we can understand a little more about what you mean, and see if there is anyway we could help. Kindest, Asha

Posted 1 week ago

“Excellent and amazing customer service.”

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Posted 1 week ago

Aww thank you so much for this review Kellianne - we're very happy you're happy! x

Posted 1 week ago

“Beautiful products, will definitely buy more.”

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Posted 2 weeks ago

Thanks so much Francesca!

Posted 2 weeks ago

“Very happy with my pendant and it arrived faster than expected - thank you!”

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Posted 2 weeks ago

Wonderful to hear - thank you Belinda :)

Posted 2 weeks ago

“The necklace I purchased for my daughter’s 21st, is stunning. It was delivered quickly and packaged beautifully. My daughter wears it everyday and loves it. It looks gorgeous on her and she loves it has her name engraved on it. Quality and beauty in one.”

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Posted 3 weeks ago

Thank you so much for your kind words Lana! Wonderful to see your daughter loves her new necklace! x

Posted 2 weeks ago

“I have wanted a beautiful piece from KBN for so long, I could never pick what I wanted so I never made a purchase. My Pop recently passed away and after looking in all of the shops, I decided to look over the KBN website again. I am so happy with my purchase and I don't thikn I will take it off. It's beautiful and exactly what I orered. I'll also be buying again in the future because I wish I bought the bigger circles :).”

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Posted 3 weeks ago

Thank you so much for sharing this Courtney, it truly means the world to us. We’re so sorry to hear about your Pop’s passing, and we’re honoured that you chose a KBN piece to hold that special meaning. It makes us so happy to know you love it and that it’s something you’ll wear close every day. We can’t wait to help you create your next piece when you’re ready.

Posted 3 weeks ago

“I’m thrilled with the necklace and ring I ordered. Delivery was fast. The necklace and ring are perfect and even more special because they are personalised. Very impressed”

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Posted 3 weeks ago

This truly made us smile Suzette, thank you!

Posted 3 weeks ago

“I am very happy with my pendant. Ordering was very easy to do and delivery was very quick.”

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Posted 3 weeks ago

Thanks so much for your kind words Narelle, x

Posted 3 weeks ago

“Great service and beautiful quality. My personalised necklace was exactly as I requested. Also delivered in a very timely manner, to the other side of the country.”

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Posted 3 weeks ago

This makes our day Kirrily, thank you! x

Posted 3 weeks ago

“Also love my new necklace just so pretty”

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Posted 3 weeks ago

thanks so much Fiona! xx

Posted 3 weeks ago

“Love the earrings, will definitely be ordering again. Also a big thank you for the free gifts.”

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Posted 3 weeks ago

Thank YOU Alisha – this means the world to us!

Posted 3 weeks ago

KBN Jewellery is rated 4.9 based on 402 reviews