KBN Jewellery Reviews

Name: KBN Jewellery
Address: Depot Rd, Banyo, Queensland
Rating: 4.89

4.9 Rating 448 Reviews

97 %

of reviewers recommend KBN Jewellery

4.9

Based on 448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

KBN Jewellery 5 star review on 26th May 2022

117

Anonymous

Anonymous // 01/01/2019

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English

“Had 2 initial necklaces made up. Gorgeous and danity peices that both my daughter and I love”

Helpful Report

Posted 1 week ago

That makes our day, thank you Jessica!

Posted 1 week ago

“Purchased the cross my heart pendant necklace for my daughter for Christmas with her children’s initials. It looks stunning on her. Couldn’t be happier with the style, quality and prompt service.”

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Posted 2 weeks ago

We really appreciate your kind words Marisa, thank you!

Posted 1 week ago

“Loved it but she loves it more best Xmas present for her”

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Posted 2 weeks ago

Great to hear Matthew!

Posted 2 weeks ago

“The communication was on point...fast & efficient and the quality is of high standard. Love your work and love your products. My girls love their necklaces in memory of their dad. Thank you so very much 😊”

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Posted 2 weeks ago

Thank you so much Chrissy!!! xx

Posted 2 weeks ago

“I absolutely loved the piece that I received! Quality product, very personal, fast delivery. Highly recommend this company to anyone wanting a gift for someone special.”

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Posted 2 weeks ago

We’re so thrilled you’re happy with it Moira! ✨

Posted 2 weeks ago

“My wife loves her necklace. As a slightly androgynous, slightly masc leaning queer woman, I was nervous that she'd find KBN a bit too feminine - but the rectangle textured pendant on the rolo chain with a cute little rainbow was very well received! I chose KBN because it's important to us to support local, and I love the hand stamping process. Everything about ordering and shipping was very straightforward, and the rush job extra ensured it arrived well in time for Christmas as promised. An easy five stars.”

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Posted 2 weeks ago

Thanks a million for your lovely review Chrissie, it makes us smile knowing your wife loves her necklace!

Posted 2 weeks ago

“I purchased 3 of the medium pendant necklaces. One for myself and the other two for my girlfriends. We are all so happy with them. My girlfriends absolutely loved their xmas present. So special! Thank you KBN Jewellery”

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Posted 2 weeks ago

love hearing this! Thank you Jaclyn, xx

Posted 2 weeks ago

“hi I had no problems at all, only problem was picking what beautiful piece I wanted to get, i found it easy then emailed as I got a bit worried bout my delivery and they answered pretty quick witch is good hate when they take forever to answer a question thnx”

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Posted 3 weeks ago

Thanks so much for your kind words Tracey! x

Posted 3 weeks ago

“Absolutely stunning ! You really get a feel for how passionate the team is. Such a special gift.”

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Posted 3 weeks ago

Thank you so much Courtney - this was really sweet to read, xx

Posted 3 weeks ago

“Thank you so much for the lovely experience, I just love my pendant in honour of my late father. From ordering to comunication to collecting my jewellery you made it all so easy. Can wait to make my next purchase.”

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Posted 3 weeks ago

Thanks so much for sharing your experience Lynda! xx

Posted 3 weeks ago

“Love the necklace, however the small ring holding the pendants doesn’t line up causing it to catch”

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Posted 3 weeks ago

Thank you for your feedback Clare - I know you've reached out to our team and we've now helped with this issue. Appreciate your patience and understanding :)

Posted 3 weeks ago

“I always love this jewelry! The pieces are so lovely this is my 4th purchased. The only thing I could comment on this time is how wonky the letters are stamped on the piece. It is small so I do understand it would be difficult, but it is quite wobbly. I'm sure it won't be noticed though.🎀”

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Posted 4 weeks ago

Thank you so much for your continued support Cat, it really means a lot to us. As each piece is hand stamped, there can be slight natural variation, especially at a very small scale. That said, we’d be more than happy to take a look if you’d like to send through a photo so we can check it over for you.

Posted 3 weeks ago

“Great quality jewellery at an amazing price. Classy packaging for gifting and the delivery was so speedy! Many thanks again!!”

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Posted 4 weeks ago

Thank you so much for your very kind words Petra, xx

Posted 4 weeks ago

“I purchased two necklaces for my sisters, for Christmas. They are gorgeous! I accidentally ordered both in gold, and I meant to order one in silver, so they happily changed it for me & sent out the order shortly after.”

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Posted 1 month ago

Thanks so much for sharing your experience Natalie!

Posted 4 weeks ago

“Beautiful necklace set, sent out so quickly in time for Christmas, love it so much!”

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Posted 1 month ago

This truly made us smile Beck, thank you!

Posted 4 weeks ago

“I’ve now bought two pieces of jewellery from KBN. A necklace for my niece to celebrate the 1st year of her daughter, and a necklace for my daughter. They arrived in time for Christmas, and packaged beautifully. They are well made and the quality is high class. Thank you for providing such beautiful jewellery. Kind regards Sue”

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Posted 1 month ago

Thanks a million for your lovely review Sue! It really means the world, xx

Posted 4 weeks ago

“Easy to order. Kept up to speed with the parcels journey. Necklace given as a gift which the recipient loved! Thankyou. .”

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Posted 1 month ago

This review makes our day, thank you Melinda!

Posted 4 weeks ago

“Beautiful little necklace and charm for gift . Very happy with it”

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Posted 1 month ago

So grateful for your kind feedback, thanks Daniel!

Posted 1 month ago

“Item just as requested”

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Posted 1 month ago

Thank you! :)

Posted 1 month ago

“Disappointed as the letters stamped into the pendant are so tiny I can hardly identify them. Very hard to identify the shape of the shell also stamped.”

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Posted 1 month ago

Thank you for sharing your feedback Kate, although I'm sorry to hear your disappointed. Our pendants are designed to be very dainty, and the product photos on our website show the font size and exact shell stamp so customers can see what to expect before ordering. We've seen your email and replied, so we can chat through anything further there.

Posted 1 month ago

KBN Jewellery is rated 4.9 based on 448 reviews