KBN Jewellery Reviews

Name: KBN Jewellery
Address: Depot Rd, Banyo, Queensland
Rating: 4.89

4.9 Rating 473 Reviews

97 %

of reviewers recommend KBN Jewellery

4.9

Based on 473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

KBN Jewellery 5 star review on 26th May 2022

117

Anonymous

Anonymous // 01/01/2019

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English

“overpricec what it is . Flimsy and not as described”

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Posted 4 months ago

Hi there, We’re so sorry to hear you’re disappointed with your necklace, this is never nice to hear. The piece you ordered is one of our most popular designs, and we’ve never received feedback like this before - but we truly appreciate you sharing your thoughts. If you’re happy to, we’d love for you to email us so we can understand a little more about what you mean, and see if there is anyway we could help. Kindest, Asha

Posted 4 months ago

“Excellent and amazing customer service.”

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Posted 4 months ago

Aww thank you so much for this review Kellianne - we're very happy you're happy! x

Posted 4 months ago

“Beautiful products, will definitely buy more.”

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Posted 4 months ago

Thanks so much Francesca!

Posted 4 months ago

“Very happy with my pendant and it arrived faster than expected - thank you!”

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Posted 4 months ago

Wonderful to hear - thank you Belinda :)

Posted 4 months ago

“The necklace I purchased for my daughter’s 21st, is stunning. It was delivered quickly and packaged beautifully. My daughter wears it everyday and loves it. It looks gorgeous on her and she loves it has her name engraved on it. Quality and beauty in one.”

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Posted 4 months ago

Thank you so much for your kind words Lana! Wonderful to see your daughter loves her new necklace! x

Posted 4 months ago

“I have wanted a beautiful piece from KBN for so long, I could never pick what I wanted so I never made a purchase. My Pop recently passed away and after looking in all of the shops, I decided to look over the KBN website again. I am so happy with my purchase and I don't thikn I will take it off. It's beautiful and exactly what I orered. I'll also be buying again in the future because I wish I bought the bigger circles :).”

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Posted 4 months ago

Thank you so much for sharing this Courtney, it truly means the world to us. We’re so sorry to hear about your Pop’s passing, and we’re honoured that you chose a KBN piece to hold that special meaning. It makes us so happy to know you love it and that it’s something you’ll wear close every day. We can’t wait to help you create your next piece when you’re ready.

Posted 4 months ago

“I’m thrilled with the necklace and ring I ordered. Delivery was fast. The necklace and ring are perfect and even more special because they are personalised. Very impressed”

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Posted 4 months ago

This truly made us smile Suzette, thank you!

Posted 4 months ago

“I am very happy with my pendant. Ordering was very easy to do and delivery was very quick.”

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Posted 4 months ago

Thanks so much for your kind words Narelle, x

Posted 4 months ago

“Great service and beautiful quality. My personalised necklace was exactly as I requested. Also delivered in a very timely manner, to the other side of the country.”

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Posted 4 months ago

This makes our day Kirrily, thank you! x

Posted 4 months ago

“Also love my new necklace just so pretty”

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Posted 4 months ago

thanks so much Fiona! xx

Posted 4 months ago

“Love the earrings, will definitely be ordering again. Also a big thank you for the free gifts.”

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Posted 4 months ago

Thank YOU Alisha – this means the world to us!

Posted 4 months ago

“It’s perfect—something small and beautiful to carry with me always, in memory of my twin girls who passed away. Thank you”

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Posted 5 months ago

Thank you so much for sharing this with us Amanda. We’re deeply honoured that one of our pieces can hold such a special meaning for you and carry the memory of your beautiful girls. Sending you love and strength, always. xx

Posted 5 months ago

“Love this necklace. Exactly as depicted!”

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Posted 5 months ago

Hi Nicole, Thanks so much for your kind words - very much appreciated :)

Posted 5 months ago

“Very happy with my jewellery purchase, great product , great service!”

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Posted 5 months ago

Lovely to hear this Kaye - thank you! x

Posted 5 months ago

“Absolutely love my twin pendant necklace, such a special treat for myself! I did order the wrong size and had to swap it out for a longer chain which was made super easy on the website and staff assistance was lovely. Was a little sad it came back not as shiny as it was originally but its still perfect and can be easily cleaned xx”

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Posted 5 months ago

Hi Jessica, Thanks so much for sharing your experience! I'm sorry the necklace didn't come back as shiny, I'll ensure this isn't the case going forward. If you'd like some more polish pads please reach out to our team :) xx

Posted 5 months ago

“I have purchased many pieces from the beautiful range with KBN jewellery. Each piece has been stunning. I have purchased the personalised star disc pendant with my grandchildrens initials on it & I wear it everyday. I have also purchased the same pendant for a friend who turns 70 & also put her grandchildrens initials on the pendant. The quality & craftsmanship is amazing. I would thorougly recommend any of KBN's pieces with confidence - you will not be disappointed. Amazing, just amazing. Keep up the great work KBN.”

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Posted 5 months ago

ooh wow Christine, thank you SO MUCH for your very kind words - we really appreciate it :)

Posted 5 months ago

“I love you girls. You do such great work. I bought a cross my heart necklace for my daughter and she loves it so much she never takes it off ❤️ I have recently bought birth flowers necklace and will be buying more in the future. Keep up the good work. ❤️”

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Posted 5 months ago

Aww Patricia, thank you! Gosh your words mean the world! xx

Posted 5 months ago

“I love all of my jewellery pieces from Nikki & the team. Thank you all”

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Posted 5 months ago

This is what we love to hear - thank you Tanya :)

Posted 5 months ago

“Second piece I have purchased and is absolutely gorgeous. Such a beautiful company to deal with .”

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Posted 5 months ago

Aww thanks so much Belinda! appreciate your kind words :)

Posted 5 months ago

“I absolutely love your piece I’ve purchased for myself and my daughter we both lost some beautiful animals so I think this is pretty special for us. I actually ordered the S & puppy paw again as I had lost my first piece. So I was wrapped I could purchase it again. So thanks you xx”

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Posted 5 months ago

oh thank you so much for your kind words Tanya, xx

Posted 5 months ago

KBN Jewellery is rated 4.9 based on 473 reviews