KBN Jewellery Reviews

Name: KBN Jewellery
Address: Depot Rd, Banyo, Queensland
Rating: 4.89

4.9 Rating 440 Reviews

97 %

of reviewers recommend KBN Jewellery

4.9

Based on 440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

KBN Jewellery 5 star review on 26th May 2022

117

Anonymous

Anonymous // 01/01/2019

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English

“KBN's jewellry is so beuatifully made. The design and craftmanship is of the highest quality. This is the second time we have ordered some pieces from KBN for our daughter who loves the originality of them. Thank you for providing a wide variety of pieces which can be personalised so each piece has a special meaning.”

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Posted 3 weeks ago

Thank you so much for your very kind review Joanne, we're so pleased that you and your daughter have been happy with your KBN pieces. xx

Posted 3 weeks ago

“This is my 4th order from KBN. More beautiful pieces to add to my collection. I love the personalised customer service. Tracey B xx”

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Posted 3 weeks ago

Amazing review - thank you Tracey!

Posted 3 weeks ago

“Although the quality is very good, I am unhappy with the size of the earrings I purchased for my 7, 6 and 5 yr old granddaughters. They are that small that you can’t work out what the stamp is and I had them pick out what they wanted.”

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Posted 4 weeks ago

Thank you for your feedback Justine. Our Flossy stud earrings are designed to be petite, and our photos and measurements online show their exact size so customers can see what to expect before purchasing. We’re glad to hear you’re happy with the quality, and if you’d like to chat about different options for next time, we’re always happy to help. Kindest, Asha

Posted 4 weeks ago

“It’s perfect. The print is so clear and precise”

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Posted 4 weeks ago

So grateful for your kind feedback Mia!

Posted 4 weeks ago

“i've now placed multiple orders and purchased so many beautiful items from KBN and i will 110% continue to invest my money into this amazing business. i'm always very hesitant to purchase anything online but back in 2022 i took a chance on placing a custom order and just crossed my fingers. to this day my mum hasn't taken her necklace off and it's one of her most prized possessions. i recently made some other purchases and had to do a return (which ive never done) due to my own fault in getting the wrong size and i was met with patience, support and assistance. they've been very responsive and helpful every step of the way. i love that im supporting a female run business (and Scott!) and its all done here in Australia. couldn't speak highly enough of KBN or recommend them more. thank you so much, once again! x”

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Posted 1 month ago

Gosh reading this gives me goosebumps - thank you Hayli for continuing to trust us - it means the world! xx

Posted 1 month ago

“The jewellery is beautiful. I made a small measuring mistake in my second order when I was wanting to add some anklets to my collection, the staff were amazing at helping me organise an exchange and I’m just waiting for them to come back to me now. I will recommend to friends and family.”

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Posted 1 month ago

Thank you for your lovely words Rebecca! x

Posted 1 month ago

“I love my new pendant! It commemorates our rainbow baby. The flowers and the inscription are beautiful and it was dispatched super quickly. I honestly couldn’t be happier! Thankyou for doing such an amazing job!”

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Posted 1 month ago

Thank you so much for your beautiful review Diana, we are so happy you're happy! xx

Posted 1 month ago

“I'm loving my new pendant and earings. The quality and workmanship are great! This was a gift to myself and features daffodils which have special memories for me as a child in England, plus 'rebirth' which represents a new life I created for myself three years ago.”

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Posted 1 month ago

Thanks so much for leaving this lovely review Sandra, and for telling the story behind your piece. We appreciate you! xx

Posted 1 month ago

“I placed 2 separate orders, both personalised gifts for Christmas. Both orders came very quickly, arriving within days. Beautiful pieces as always. Thank you”

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Posted 1 month ago

“Love the bracelet for my beautiful little granddaughter.”

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Posted 1 month ago

This is wonderful to hear, thanks Gaynor! x

Posted 1 month ago

“I bought a necklace for my daughter with detailing of each of our family members initials. I am really disappointed as it feels really poor quality and the necklace looks cheap not $150. I worry it will break based on how poor the chain quality is and she’ll lose the tiny pendants. I was excited for it as I love my necklace that I bought but this looks like I purchased a cheap necklace not a keepsake.”

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Posted 1 month ago

Hi Allison, Thank you for taking the time to share your feedback. We’re really sorry to hear the necklace didn’t meet your expectations, especially after previously loving your own piece. All of our jewellery is crafted from high-quality gold fill and sterling silver, and the delicate design is part of our dainty aesthetic. While our chains are fine in appearance, they’re strong and made to withstand regular wear - they won’t simply break under normal use. Our product photos and descriptions online accurately show the fine detailing and scale of each piece, so customers can see exactly what to expect before purchasing. If you’d like, we’d be happy to take a look at your order to ensure everything is as it should be, please reach out to our team directly so we can assist further. Kindest, Asha

Posted 1 month ago

“As always my KBN necklace is perfect! Thank you KBN team”

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Posted 1 month ago

So happy to hear this – thank you Dallas! 💕

Posted 1 month ago

“I love my ring. Can quicker than expected, fits exactly like I thought, very comfortable and perfect.”

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Posted 1 month ago

That makes our day, thank you Jenna!

Posted 1 month ago

“This is my 3rd order and all pieces have been outstanding. Simple to place orders and was quick turn around time for production.”

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Posted 1 month ago

Appreciate you leaving this lovely review Nicole :)

Posted 1 month ago

“Jewellery is exactly what I hoped for. Arrived quickly and beautifully packaged”

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Posted 1 month ago

This is what we love to hear - thank you!! xx

Posted 1 month ago

“The pieces were just as described. Absolutely gorgeous and amazing level of attention to detail. I'm so happy with my purchase.”

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Posted 1 month ago

Love hearing this! thank you so much!! xx

Posted 1 month ago

“Big rose gold fan! Love your work ❤️ Will be back for more!”

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Posted 1 month ago

Oh gosh thank you so much for your lovely words! x

Posted 1 month ago

“Friendly staff, easy app to follow, prompt service and nice quality jewlelry”

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Posted 1 month ago

Thank you for your lovely review Rhonda :)

Posted 1 month ago

“I love my new bracelets, dainty and beautiful. Very quick delivery as well.”

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Posted 1 month ago

Thanks so much for sharing your experience Judy! x

Posted 1 month ago

“I am absolutely in love with the stacked pendant for my partners daughter aged 17. She loves flowers and I ordered a pendant with her and her dads birth flowers, with addition small pendant with the infinity symbol. I can't wait till Christmas when she opens this. I will be further ordering for myslef. Potentially a different fine chain.”

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Posted 1 month ago

Reading this makes our day Liz, thank you!

Posted 1 month ago

KBN Jewellery is rated 4.9 based on 440 reviews