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KBN Jewellery Reviews

4.9 Rating 440 Reviews
97 %
of reviewers recommend KBN Jewellery
4.9
Based on 440 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
Read KBN Jewellery Reviews
KBN Jewellery 5 star review on 26th May 2022
Dagmara L
KBN Jewellery 5 star review on 26th May 2022
Dagmara L
KBN Jewellery 5 star review on 26th May 2022
Christine A
KBN Jewellery 5 star review on 26th May 2022
Hannah-May L
KBN Jewellery 5 star review on 26th May 2022
Melissa M
KBN Jewellery 5 star review on 26th May 2022
Melissa M
KBN Jewellery 5 star review on 26th May 2022
Holly M
117
Anonymous
Anonymous  // 01/01/2019
Disappointed as the letters stamped into the pendant are so tiny I can hardly identify them. Very hard to identify the shape of the shell also stamped.
Helpful Report
Posted 1 week ago
Thank you for sharing your feedback Kate, although I'm sorry to hear your disappointed. Our pendants are designed to be very dainty, and the product photos on our website show the font size and exact shell stamp so customers can see what to expect before ordering. We've seen your email and replied, so we can chat through anything further there.
Posted 1 week ago
I bought a necklace for my daughter with detailing of each of our family members initials. I am really disappointed as it feels really poor quality and the necklace looks cheap not $150. I worry it will break based on how poor the chain quality is and she’ll lose the tiny pendants. I was excited for it as I love my necklace that I bought but this looks like I purchased a cheap necklace not a keepsake.
Helpful Report
Posted 1 month ago
Hi Allison, Thank you for taking the time to share your feedback. We’re really sorry to hear the necklace didn’t meet your expectations, especially after previously loving your own piece. All of our jewellery is crafted from high-quality gold fill and sterling silver, and the delicate design is part of our dainty aesthetic. While our chains are fine in appearance, they’re strong and made to withstand regular wear - they won’t simply break under normal use. Our product photos and descriptions online accurately show the fine detailing and scale of each piece, so customers can see exactly what to expect before purchasing. If you’d like, we’d be happy to take a look at your order to ensure everything is as it should be, please reach out to our team directly so we can assist further. Kindest, Asha
Posted 1 month ago
overpricec what it is . Flimsy and not as described
Helpful Report
Posted 1 month ago
Hi there, We’re so sorry to hear you’re disappointed with your necklace, this is never nice to hear. The piece you ordered is one of our most popular designs, and we’ve never received feedback like this before - but we truly appreciate you sharing your thoughts. If you’re happy to, we’d love for you to email us so we can understand a little more about what you mean, and see if there is anyway we could help. Kindest, Asha
Posted 1 month ago
I purchased the Delilah Stacked Large and Tiny Oval Necklace at the beginning of the month. (August 2025) I have worn it 3 times on different occasions throughout the month. The top pendant has already scratched the bottom larger oval pendant, leaving curved scratches on bottom pendant, unfortunately now making the jewellery look cheap… (which it wasn’t: $175). Such a bummer because I really thought I’d love this piece.
Helpful Report
Posted 3 months ago
Hi Maddison, thank you so much for your review, we really appreciate your feedback. We’re really sorry to hear you’ve noticed scratching on your necklace. With the Delilah design, some light surface wear can occur where the pendants touch (as noted on the product page). The good news is these marks are usually very superficial and can easily be polished out with the white polish pad you would have received with your order. We haven't seen any messages come through from you, but we’d be happy to send you extra polish pads, or if you'd prefer you’re welcome to return it for a professional polish here in the studio. Please don’t hesitate to reach out if either of these options sounds good. With thanks, Asha
Posted 3 months ago
KBN Jewellery is rated 4.9 based on 440 reviews