Hi Laura,
We’re genuinely disappointed to read your review, as providing thoughtful and respectful service is very important to us. At no stage was assistance declined, as outlined in our returns policy- rings ordered in the wrong size can be returned for a store credit, with return postage at the customer’s expense. This policy is clearly documented on our website and applied consistently to all customers.
We absolutely care about our customers, while also needing to operate within the guidelines that keep our small business sustainable. Our offer to accept the ring back for a store credit remains open, and if you’d like to discuss anything further, please feel free to contact our team directly.
Kindest, Asha
“Tarnished within the first few wears - I suspect its actually just gold plated, not gold filled.
NOT worth the price. A pack of 8 similar rings from amazon for $18 were better quality.
not buying again.”
