Thank you for sharing your feedback, though I’m sorry to hear this was your experience. These hoops can be a little tricky to put in at first, but once secured, they’re designed to stay in place for everyday wear. A helpful tip is to insert them from the back of your earlobe to the front, so you can use a mirror to check that they’re properly fastened. If you'd like to get in touch, we’d be more than happy to chat—our goal is always for our customers to feel happy with their pieces.
Kindest,
Nikki
“These are beautiful! They fit well and my sensitive ears love them. The only thing I would change is to add an extra little ring so the earring decal faces forwards as it hangs sideways and you cannot see it from the front no matter if you switch directions or not. It would be nice to see the design!”