“Unfortunately I’m really disappointed with this product. Only after 2-3 hrs a lot of residue appears underneath the lower part of eyelashes and I start looking like a panda bear. It’s a real putty because other aspects are good: the lash extension effect, the smell. Hopefully you can master the formula to avoid smudging.”
Hi and thanks for your feedback!
We’re sorry to hear about the smudging – we know how frustrating that can be!
One tip that often helps is lightly setting the under-eye area with a bit of translucent powder after applying your mascara. This can reduce natural oils or moisture from causing smudging during the day.
You can also reach out to hi@kessberlin.com for help and more tips.
Best regards
Kess Berlin
