“The foil packaging is cumbersome and difficult to open. I would likely check my BG and ketones more often if I didn’t have to open those packets. Everything else is great”
“Love the product (!!) but the company needs to figure out logistics and customer service. I placed an order on 9/1 and paid extra for priority mail. It's 9/12 and I don't have my supplies. I wrote to customer service to find out where the product is and was told there is no guarantee. What does this mean? No guarantee of product? Here is their exact reply: Only 2nd day and overnig\eht deliveries are guaranteed. Priority Mail and ground delivery packages are no longer guaranteed, as the shippers do not guarantee the dates and say they are for estimated delivery only.? " In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.”
