“Although I have had the new monitor for a few weeks, since I had just gotten new strips for my old monitor, I didn't try the new one untill this weekend. So, on Friday afternoon I sat down with my new monitor. Never having used the testing drops, figuring that out was my goal.
Well, imagine my dismay and confusion upon comparing the result I got on testing the glucose drop (103 mg/dl on the monitor), having used Control 2, when, on page of the book it says the control should read between 5.1-7.6. I double and triple checked all the possible reasons for this (dates etc) and could find no reason for this.
Then, checking the ketone strip (twice) I got 2.6 then 2.3. Again, out of range according to page 22 of the instruction book.
At this point I turned to the Keto-Mojo help page where the 'When and How to Use Control Solution' paragraph told me to look on the side of the box of testing strips. And, voila! The correct parameters are on the side of the box and, after using 4 test strips and 2 hours that I'll never get back, it turns out that your graph is incorrect.
Other than that the actual monitor works fine.”
“I still had a older version of Keto mojo monitor. These guys have send me a new one. I have rarely saw a similar customer service at that level.
Keep on rocking, Vincent”
“El repartidor me dejo el paquete con mi keto-mojo tirado en el jardín y el perro me destrozo todo el material. Horrible el servicio de paqueteria, muy mal.”
