“Let me clarify my reason. The solution works fine, it was getting the solution that was less than ideal. I ordered the solution over a week ago, and I just got it yesterday. Mind you, I got a confirmation of it being shipped on the 22nd, and I got an email on the 24th that it was delivered and again, I just got it yesterday. It's been over a week of not being able to test the accuracy of my machine.
If you made the solution available on amazon, I know the shipping would have been handled better. I ordered the machine and strips from there.
Also, it would have been helpful to have a pamphlet or something with clearer directions and pictures. The package came with only the bottle in it. I expected the bottle of solution to be labeled with it's test range, not the bottle of strips. The only directions available with my machine didn't really clear up the confusion for me. I eventually found the range on my strips. Just saying...it would have been helpful to have an insert with the bottle in the package.
Aside from that, I'm assuming my machine is working because it tested within range, but I still have a feeling it's not. I don't know how my Ketones can be so low that the machine just reads "Lo", or was it "Low". Thank you for developing the machine, up until this new bottle of strips, everything was working great. I'm having a set back here.”
“There was no reading on the bottle to use as calibration, so I have no idea whether or not the reading I’m seeing is correct I’ve also had some precision issues with my meter that are concerning. 3 readings in a row in succession yield wildly different results”
“I haven’t used it because no instructions were included. I searched online and no instructions there either- referred me to the meters user manual which I no longer have.”
