“The meter that I had previously purchased did not worked consistently since day one. Reaching out I spoke with the CEO and at a later time Hector. A new meter with starter kit was sent to me in 6 days. The positive is that I really love the product and wanted it to work correctly consistently. Thank you to Hector, I now have a new meter that is working. A great product, customer service a 1-3 out of 10. The product an 8. I would ask you give them a try. I did and I am still working Keto-Mojo and I hope you do too.”
“I had to use my old strip before using the new meter. It was very easy to set the date and time. Also to use. Much like the older one, but the test strips are smaller.”
“The Keto Mojo GK is an ideal companion for anyone on the Keto Diet. While I'm new to Keto, I've learned a great deal in the daily tracking of my glucose and ketone levels. It is so easy to use this quality product. I highly recommend!”
“I really like this meter. It is well built and of a high quality. I have lost 30 lbs on low carb and have recently hit a plateau. Having the meter really let's me know where I am at rather than guessing. When you are sure of things it allows you to stay more motivated when everything is not going as expected. I also like the many offers of assistance. The Keto/low carb world can get confusing sometimes and it is nice to have someone to get information from. I highly recommend Keto Mojo and know a great many people who agree.”
“It has helped me get into and stay in ketosis faster. I rely on it to help me with my weight loss journey as it has helped understand my body better.”
“I’m really dissatisfied with my dealings with Keto-Mojo. I have been with them for a couple of years and have sent in to 2 meters for upgrades and new strips. However my last experience was unsatisfactory as I did not get the new strips. I tried to contact the support team but they never responded back. Then I got an email from the Start up Kit team asking for my feedback.
I would like to be able to return the start up kit and get the upgrade that I thought I was ordering.
Your email indicates that you are a small company I would like to suggest that your teams talk to each other.
I would like to get this resolved as I do enjoy being able to test my blood glucose and ketone levels however having to buy new strips because my old strips are not working in the new device is becoming a little expensive. I would like to suggest that if you are going to change your product completely that you allow your customers to exchange they’re perfectly good old strips for a new strips. I feel a little ripped off about the strips. I feel a lot ripped off about having to buy this new meter and not getting the 60 new strips I thought I was getting for each test.”
