“Overall, happy with the product. The instructions were not very good but the online videos were helpful. Not crazy about a 30 day supply of sticks expiring in 30 days, forcing you to use one a day on average. 60 or 90 days would be fairer to the customer. Also not crazy that the product is shipped in a ULine padded envelope, given that that company is run by a far-right leaning family. Surely there must be other suppliers of padded envelopes.”
“I recently purchased the Ketonian Special Founders Club Kit, from Keto-Mojo. I'm very pleased so far, it's easy to use, small and compact so I will have no problems when I travel.”
“I had a hard time getting enough blood and the keto strips don't register if after too long. I went through quite a few strips and had very few to work with in the kit - I think it should come with more strips as folks figure out how to do this. Replacement strips are $50.00 and that is expensive.”
Hi Paul, I'm so sorry you had this experience. You're not alone in taking some practice to figure out how to test your blood at home. Frankly, when I first tested myself I wasted about 8 strips and had to poke myself 3 times to get it to work. But the issue wasn't the meter or the strips, it was me.
You see, most people who use meters like this are diabetics and they get taught how to use them by a nurse in the doctors' office. This is something neither you, nor I had the option to do. Now, you do have some amazing resources available to you that I didn't at the time. There really was nothing when I started, but we realized that some people would have this problem so we created a whole system to make the learning easier.
You will find, here on our website, Instructional images on each of our products as well as a series of professionally done instruction videos that not only demonstrate how to use our meters but also go over the Error Codes you undoubtedly experienced. We demonstrate how to make each Error Code happen and how to fix it.
One more resource we made available is an educated, friendly US based support team that is eager and waiting to help you! You also have not wasted your money, just contact us and even if you don't want us to help you make it work, we'll refund your money or help with the cost of more strips, . We are not some giant company that doesn't care. We're a small group of people who literally care about each and every one of our well over 100,000 successful keto-mojo users! Hopefully, you can become one as well!
