“I used this, but did not let it sit long enough initially. The result was my color turned out with red highlights instead of brown/gold highlights. Learned my lesson to read the instructions twice especially if they are in very very small print. Yes, it turns grey hair orange.”
Hi Angela 😊🌿Thank you so much for your five-star review 🌟🌟🌟🌟🌟 and for sharing your experience with our COLOR PREP. We appreciate your feedback regarding the instructions. Your tip about reading the instructions carefully is very valuable and will surely help other customers. 💚🌱 If you encounter any difficulties with the Color Prep product in the future, please contact our customer service team at hello@khadibeauty.com. We would appreciate more details about your application process and are here to provide further assistance. 💗
Best Regards | khadi Color Crew Team 🌿🌸
Hello 😊🌿Thank you for using our Color Prep before coloring your hair with your desired khadi shade. If the Color Prep isn't fully covering up your grays, try increasing the processing time from 60 to 120 minutes. The extra processing time should effectively cover up resistant grays. To better assist you, we would love to learn more about your application process and hair type. Please feel free to reach out to our customer service team at hello@khadibeauty.com. Your satisfaction is our priority! 💗
Best Regards | khadi Color Crew Team 🌿🌸
Dear Karen 🌿Thank you for sharing your feedback with us. We are sorry to hear that the application process was time-consuming and messy, and that the scent and coverage did not meet your needs. We strive to create products that are effective and enjoyable to use, and we are sorry that this was not your experience.
To better assist you, we would love to learn more about your application process and hair type. This information can help us provide more tailored advice or suggestions. Please feel free to reach out to our customer service team at hello@khadibeauty.com.
Your satisfaction is our priority! 💗
Best Regards | khadi Color Crew Team 🌿🌸
“I misunderstood directions for color prep so the pretreatment did not entirely tamp down a copper tint that developed from a prior inferior henna treatment from-Henna Guys (not Khadi)”
Hi Evangeleine 😊🌿
You are right. The correct use of Color Prep is super important. The exact application can be found on our website or in the packaging of the product. In addition, I also recommend using our Deep Cleanse Shampoo before you use Color Prep to help remove silicones, product buildup, and environmental stressors from your hair. 💚🌱
If you have any further concerns or need additional assistance, please don’t hesitate to reach out to our customer service team.💗
Best Regards | khadi Color Crew Team 🌿🌸
“I was really nervous to use this, because I thought is was going to turn my hair light. It didn't seem to really change anything. I followed the directions and left on for one hour before rinsing out and using Ash Brown to cover my grays. This, along with the color, worked really well to cover my grays. Not perfect, but really well. I will definitely keep using.”
Hi Alicia 😊🌿Thank you for your wonderful feedback! You did the right thing. ✨ If you plan to use our Ash Brown shade and have any grays that require coverage, you will need to use Color Prep as your first step.
We are happy to have you as a member of our khadi community. 🌿🌷💗
Best Regards | khadi Color Crew Team 🌿🌸
Hello😊🌿Thank you so much for your wonderful five-star review! 🌟 Your satisfaction is our top priority, and it’s great to know that our product is making a positive difference for you. 💗
Best Regards | khadi Color Crew Team 🌿🌸
Hi Cecilia 😊🌿
Wonderful to hear that our COLOR PREP worked perfectly to cover up your grays! Thank you for sharing your positive experience. 💚🌱
Best Regards | khadi Color Crew Team 🌿🌸
Hi Elena 😊
Thank you for taking the time to share your positive experience with our products. Yes, khadi COLOR PREP is the ideal primer for coloring your hair.
Best Regards | khadi Color Crew Team 🌿🌸
