Thank you for the wonderful rating Brandee! We're thrilled to hear you're happy with the service and product, and appreciate you spreading the word! ๐
“Love the ease and convenience of the standard disposable litter box (clay). I only wish that the litter didnโt track so much. I find it all over the house. :(
Iโm also completely frustrated with FedEx delivery. They keep pushing the arrival date further and further out. Going to end up buying a standard litter box to hold us over. Ugh!!”
Hi Amanda,
Thanks for sharing your experience. Weโre glad you like the convenience of the disposable litter boxes, but sorry to hear about the tracking and the FedEx delays.
Our transit times, especially those from our location here in Ohio to yours, in Oregon, usually require up to 7-11 business days, but they can require more time due to weather issues at this time of year.ย As for the visibility on your order, FedEx loads packages bound for the West Coast and Pacific Northwest regions on to trains and often the packages will go for several days without a scan while on the rail journey. New scans will appear when the package is unloaded at the destination station.
We have a suggestion that will assure your orders are on hand before you actually need them. By having just one shipment sent a week or 2 early, you can build a "transit cushion" into your auto-ship. Orders will arrive before they are actually needed, and the box can just be set aside until it's time to change. If you would like to try this please reach out to us at support@kittypooclub.com, and we are happy to help set that up. ๐
“My cats love these little boxes. Very little odor and never leaks! Easy to scoop even liquid. Constructed well. Thank you! Great litter too! They scratch and cover and it doesn't do any damage to the box.”
Thank you for the terrific rating, Margaret! Weโre glad your cats love the boxes and that odor and leaks are no concern. Appreciate the kind words!๐ป