“Not great yet. Litter works okay. Itt took over a week to get my second box. and it is damaged. Not sure if this plan is for me. Box is a bit heavy to carry.”
Thank you for your honest review, Carol! ๐ We're glad to hear the litter is working for you, but we're sorry to learn about the delay and damage with your second box. We understand the weight can be challenging, as the Clay is the heaviest litter we carry. We appreciate your feedback as we work to improve our service. Your experience is important to us! And we are working on your replacement now!๐
“I love this subscription service! It's been amazing in ensuring that the litterbox is always fresh. It is easy to use, and very convinient. I had a delivery issue where I didn't get my box after it said it was delivered, and they over-night shipped me a new order. They have an incredible product, and even better customer service!”
Thank you so much for your amazing review, Alexis! ๐ Weโre excited to know that our subscription service is keeping your litter box fresh and that you found our team responsive when addressing your delivery issue. Your kind words about our product and customer service mean the world to us! ๐พ
“The litter is great and the concept is great. Box is sturdy and my cat likes it. I just wish that there were more litter in each shipment - it's not quite enough for 30 days.”
Thank you for your thoughtful review, Jen! ๐ We're happy to hear that both you and your cat are enjoying the sturdy litter box and the concept behind it. We appreciate your feedback about the amount of litter and will keep it in mind as we strive to enhance our offerings. Your satisfaction means a lot to us! ๐พ
“I do enjoy having the box and litter delivered right to my home, I donโt have to lug the big heavy box home from the store. The litter does not smell, and my cats seem fine with it. It think there could be just a little more litter in the box though, thatโs why I didnโt give it five stars. Other than that, Iโm satisfied andI have recommended it to others.”
Thank you for your thoughtful review, Paula! ๐ We're delighted that you appreciate the convenience of home delivery and that your cats are happy with the litter. We truly value your feedback regarding the amount of litter, and we'll take that into consideration as we continue to improve our products. Thank you for recommending us to others! We appreciate you!๐
Thank you for your review! ๐ We're glad to hear that you like the box and litter, and we appreciate your kind words about our customer service. We understand that it might not last as long as youโd hoped, and weโre always looking for ways to improve our products. If you have any suggestions or need further assistance, feel free to reach out!๐
“I really like this concept and it saves much work!
I think the clay is good but too heavy!
I currently have the wheat and corn which is much lighter! My cat is a bit reluctant to use it and goes to the basement to use old box
She has used it a couple of times now and it works so hopefully she will continue to use it.”
Thank you for your awesome rating and thoughtful review, Sandra! ๐ Weโre glad you appreciate the concept of our disposable litter box! We understand the weight can be a factor and we hope your cat continues to feel more comfortable with the Corn & Wheat litter. Transitioning to a new box can take some time, but weโre confident sheโll come around!๐ธ
Thank you for another great review, Jeff! ๐ We're so glad to hear that you find the litter box to be a nice option. We understand your concerns about recycling, and we appreciate your feedback on that aspect! If you have any other suggestions or questions, feel free to reach out.๐บ