“Absolutely love the product and the thought of this subscription…. But the delivery of this monthly service is ridiculous!!! It literally passes my house and takes 3 more days to work it’s way back to my house after that… they are prompt to take my $$ every month but it takes a minimum of 15 days for my package to arrive to my door..”
“I have tried all of the litters and there is not even close to enough litter for a full month (we have one kitty). I always have to supplement with store bought litter which seems to defeat the purpose of this service. You all have always been so wonderful with your customer service and I appreciate that so much. I wonder why you give so little litter (is that aLITTERataion? Lol)? I want to continue with you guys but I am “litter”ally frustrated.”
“I am having trouble with my cats urinating in the corners & sides of the boxes. It sticks to the box & trying to clean it sometimes tears the side of the box. Very disappointed but love the fact that there is no smell! Any suggestions? If this continues I will have to return to the usual litter boxes & cancel my order with you.”