Thank you so much for your review, Timothy! We’re happy to hear our Clay Litter Boxes make cleaning and replacement simple for you. We truly appreciate having you as a valued Club member!
Hi there! Thank you for bringing this to our attention. We’re sorry to hear that the litter box arrived in less than perfect condition. We strive for quality in our products and packaging, and your feedback helps us improve. If you have any other issues or concerns, please don't hesitate to reach out!
Thanks again!
“We order this then decided to just get a litter box from the pet store and buy litter also. What a mistake. Your product was far superior and the box was easy to deal with. So we are coming back to you!! Thank you!!”
Thank you so much for your fantastic review, Brian! We're delighted to hear that you found our product to be a better fit for you. It's always great when customers discover the convenience and ease we strive to offer. We are happy to have you back!
Kitty Poo Club 😺
“We love this litter, but the pricing is not sustainable. We run out of litter very quickly. We have two cats and two boxes. And things are stinking at 3 weeks due to the low litter.”
Thank you for your feedback! We’re thrilled to hear you love the Clay litter, but we completely understand your concerns about the pricing and how quickly it runs out with two cats. We always strive to provide the best value, and your input about the low litter volume is very helpful. We would love to talk more about customizing your litter needs, and look forward to more specific communications with you.
Thanks!
Hi Anita,
Thank you for bringing this to our attention! We're sorry to hear that the item arrived damaged and that you're unable to use the lid as intended. Your feedback is important to us, and we’ll definitely look into how we can improve our shipping and packaging processes. Can you advise which shipment this is referencing?
If you have any further concerns or need assistance, please don’t hesitate to reach out.
Thanks again! 💜
