Hi Carol,
Thank you for your feedback! We're sorry to hear that the Clay didn't meet your expectations, but very happy the Grass option is a better fit for you and your kitty. We really appreciate your input as it helps us understand our customers' preferences better. If you have any other insights or need assistance with anything, please don’t hesitate to reach out!😊
“Love the product. The product is 5 starts! BUT......the shipping needs work. My box arrives smashed and banged up. Perhaps it's too heavy or the delivery guy doesn't really care, but it's not great. The shipping gets 2 stars only. I wonder if there's anything that can be done about the shipping situation?”
Thank you for your fantastic review, Shelly! 🌟 We're thrilled to hear you love the product! We truly appreciate your feedback regarding the shipping concerns—it's something we take seriously. You might benefit from receiving 2 boxes every 12 weeks instead of 1 box every 6 weeks. When 2 boxes ship together, they are packaged in a larger box that can help with any dings and bangs during transit. We are happy to help update this for you, and you can reach us at support@kittypooclub.com. We are always looking for ways to improve that aspect for our customers. Your input helps us make things better! 💜
“This liter is a lifesaver. I tried every kind of litter and our game room just stunk. I don’t know what this is made of, but since we’ve been using this litter, no smells whatsoever. And it’s nice to get a new box every month and throw the other box away. We get two boxes for two cats and I would recommend it to everybody”
Thank you so much for your amazing review, Nancy! 🌟 We're delighted to hear that our litter has made such a positive difference in your home. It's fantastic that you appreciate the convenience of getting fresh boxes every month too. Your recommendation means a lot to us! 😺
“I love having this delivered to me monthly. I have three cats, and it gets stinky quickly. Having this changed out has made such a difference, and I will subscribe as long as I can’t afford it!”
Thank you so much for your fantastic review, Harley! 🌟 We're happy to hear that our Standard Disposable Litter Box is making a difference for you and your three cats. It's great to know that having fresh boxes regularly helps with the odor—keeping things pleasant for both you and your furry friends. We appreciate your commitment to our service, and we're here for you every step of the way! 🐾
Thank you for your wonderful review, Sandra! 🌟 We're delighted to hear that the box's sturdiness and leak-proof design are working well for you and your cat. It's great to know that your feline friend is happily using it without any issues! 🐾
