Hi Vickie,
We appreciate your business, and would love to help get that rating up. Please feel free to reach out to us at support@kittypooclub.com, if you ever have any questions or concerns. We are always happy to help!😊
Hi Margaret,
Thank you for the fantastic rating! We’re glad our box is sturdy & leakproof, and the litter helps with odor control. Great to hear the cats approve too!😻
Hi Rita,
Thank you for the wonderful rating! We’re glad you cats love our box. We’ll pass along your note about the side braces. We have a new video on how to put the side rails on that might help. We'll follow up with an email to send that to you. 🙂
Thanks for the fabulous rating Kathy! If you ever have any questions or concerns, please feel free to reach out to us at support@kittypooclub.com. We are always happy to help!😊
“I love that I don’t have to wash a plastic litter box but get two NEW boxes every four weeks.
My biggest issue is the transportation/delivery company is used. They are not reliable.
Once the boxes are packaged and sent, it can vary from a few days to over a week.
And sometimes it’s set aside in that transporters warehouse until the customer mentions something.
THAT is something they need to figure out.
Otherwise, I LOVE my Kitty Poo boxes.”
Thank you for the wonderful review, Diane! We’re thrilled you love our monthly boxes and the convenience of not having to wash a litter box. We’re sorry about the delivery reliability—your feedback is important, and we’ll pass this along to our delivery partners to improve timelines.💜
“I've a subscriber to Kitty Poo Club for several years. Receiving fresh litter in a clean box every month is great. The litter has a fine texture; is hard-clumping; and absorbs odor. A new box arrives same time each month. The used box folds into itself, and I stick it in the trash for pick-up. It makes litter box maintenance and disposal so easy.”
Thank you for the wonderful review Claudia! We’re thrilled the monthly boxes are reliable and easy for you, and that the litter’s texture, clumping, and odor control meet your needs. If you ever need anything, we’re here to help.💜
