“I love the service. Always on time and reliable. However, the past few deliveries, I feel like the quality of the liter has changed. And I definately have started to notice a smell. I had never before. It doesn't appear that our car is using the liter box more often. But I just feel like something is different. I might try a different, but I am not sure. I love this concept though. I am please with the service 100%.”
Hi Cynthia,
Thank you for the review and for the kind words about our service. We are sorry to hear the litter quality and odor have changed recently. We take this seriously and would like to look into it right away. Please feel free to reach out to us at support@kittypooclub.com, and we can troubleshoot the issue with you. 😊
Thanks for the awesome review Emilee! We’re glad our Litter Box works well for your three kitties. If you need anything, just reach out to us at support@kittypooclub.com. 😺
“I love the convenience of having my kitty litter delivered and knowing when it will be here. No heavy pickups. No mess. No dust. My cat has never had an issue and took to it right away. I am probably using this company for over two years. I have nothing negative to say. So easy! I will never go back to traditional litter again.”
Thank you for the wonderful review, and kind words Elizabeth! We’re thrilled our Clay box is so convenient for you and your cat. We appreciate that you’ve stayed with us for over two years!💜
“Ziva and I love the litter, love the box. It clumps tightly making it easier to lift out of the box. Ziva likes to dig to the bottom when she uses it, but this litter allows me to make the box clean again.”
Thanks so much for the review, Margy!😊 We’re thrilled you and Ziva love our litter and box. Glad the Clay litter's clumping ability makes cleanup easy. If you ever have more feedback or ideas, we’re all ears!👂🏻
Thanks so much for the review, Stacy! We’re glad the box stays leak- and odor-free. We'll send your suggestion for larger bags of litter to the Production team, as we are always wanting to improve!😊
Hi Mary,
Thanks for sharing, and we are happy to help. We are going to follow up via email and send the updated video on how to set up the Dome to see if that helps!😊
