“I am still waiting for my order I put in July 1. This is now a week late and the boxes needed changed at 3 weeks. They do not last 4 weeks now it’s been 5 weeks and it’s a disaster. Stinky, bottom May fall out. Terrible product.”
Hi Nichole, thank you for sharing, and sorry the transit time is not suitable for you. Our shipments to California do tend to take the longest to arrive from our facility here in Ohio. Our free shipping option can take 7-10 days for transit. We are happy to see the your first order delivered in 7 days, and the second one is showing as delivered today, which would make 8 days. We see you successfully cancelled your auto-ship, and we appreciate you giving us a try! 😊
“Switching to Fine Grain Silica has made a world of difference to us. I have 3 cats … and they love it. I have the normal litter in bathroom and not one of them used it for a month. With the Silica, no litter is on the floor. I wished I had used it from the very beginning. A happy customer.”
Hi Barbara, thanks so much for sharing your experience! We’re thrilled to hear the Fine Grain Silica is working so well for your trio and keeping the bathroom litter-free. Your feedback means a lot to us. 🐈💜
“Works well overall. Impressed with odor control and it doesn’t track much at all. Better than expected. It is a little dusty when pouring out of the bag quickly.”
Fantastic to hear our Fine-Grain Silica litter is the best you've used and that our delivery has been easy for you. We really appreciate you sharing your experience! 😍
“I like the convenience of being able to just close up the box and throw the entire thing out. I don't like how heavy it is. Even though I buy the lighter type, it's still heavy. And it's far more expensive than what I could have delivered from a local store so what I actually think I'm paying for is the cardboard box.”
Hi Violet,
Thanks for sharing your thoughts. We understand the heaviness and the price point can be a downside, even with the lighter variant. If you’d like to discuss options or have any other feedback, please reach out to us at support@kittypooclub.com. 😻
