“The bag of litter you provide is never enough...I have to buy an additional bag every 3 to 4 weeks. Also, The monthly delivery is never on the time you indicate in your text...usually one week later...very frustrating. I only have one cat.”
Hi Carol,
Thanks for sharing your experience. We’re sorry to hear the litter bag quantity and delivery timing have been frustrating. We’d be glad to look into your shipment schedule and help adjust your plan so you have enough litter between deliveries. Please email support@kittypooclub.com, and we’ll assist right away.💜
Thank you for the wonderful rating, Margaret! We’re thrilled that the Fine-Grain Silica litter box meets your needs—no dust, odor control, and no tracking. All good things!😻
“I have tried a few different litters recently. I started with the heath monitoring as my cat was not feeling good and thought that litter will help me narrow down his issues. Took him to the vet and what the colors of the bag of what may be wrong was completely off. So the heath monitoring was a sham. Then I did the fine grain. Hated it! It had a smell of a dirty gym locker room and made my whole house smell. I had to get plug ins to mask it.”
Hi there,
We are really sorry to hear the Health Monitoring litter wasn't a good fit for you. If you’d like, we can help troubleshoot and explore alternatives that might reduce odor and improve clumpability. We can confirm the change to the Silica litter, and hope this adjustment works better for you. Please let us know. 😺
“I love how much less “cat smell” is in my apartment, thanks to using Kitty Poo Club disposable boxes. I’ll never go back to using a plastic box.
The only reason I didn’t give it 5 stars is that the box is not always totally water-proof.
At first, I thought the leakage was from the corners of the box (which of course, aren’t totally seamless), so I decided to put the cardboard lid underneath the box for an extra layer of protection.
A month later, when I set up the new box, I noticed that urine had soaked through the center of the litter box and into the lid that I’d placed underneath it. (I should also note that I had switched from the clay litter to the white crystal litter, hoping for less dust, and the crystals don’t clump as well as the clay.)
I think I’m going to order just the cardboard litter box, and use my old “Scoop Away” litter, and see if that helps.”
Thank you for the thoughtful review, Jen! We’re glad the litter helps with less odor, and we appreciate you sharing the waterproofing note. We are happy to help if you would like to update to the boxes only. Feel free to reach out at support@kittypooclub.com.
“This is a “genius” of a litter box! I clean litter every other day and easily change litter once a month - fold up the box, dispose of both box and litter. The process is so much easier than the traditional plastic litter boxes.”
“I would give you five stars if it were the old boxes these new boxes that you got are not as well designed. I have trouble with the plastic side inserts that I never had trouble with before only when you got these new ones I’m very very disappointed in these new boxes please go back to the way they were. I’ll be looking around.”
Hi Valerie,
Thanks for sharing your experience. We’re sorry the new boxes aren’t meeting your expectations and that the side rails are causing trouble. We’ll pass your feedback about reverting to the previous design to our product team for review. We appreciate your input.💜
