“My cat died so I want to cancel my subscriptoon. You did not send m the 6-digit code to get into my account. I left a message on your voice mail with mjy name and phone number, Gail Enright, 410-533-4766, gailenright1@gmail.com. My only other option is to call my bank/credit card company and tell them to cancel the autopay charge for the kittly litter. The kittly litter was very satisfactory!”
Dear Gail,
We’re deeply sorry to hear about your loss. Your auto-ship subscription was canceled as requested, and we sent a follow-up email on July 16th. Thank you for being a member of Kitty Poo Club! Please don’t hesitate to reach out if you need any further assistance!
Thank you for your review, Sandy! We’re glad to hear you love the convenience of our litter boxes and that the odor control meets your expectations. Starting fresh at the end of the month is just one of the many perks we aim to provide. We’re happy to have you as a Club member!
Thank you so much for your wonderful feedback! We’re so happy to hear that our litter boxes have been a game changer for you and that your cat loves them too. We appreciate having you as part of Kitty Poo Club!
Thank you so much for your kind words! We're thrilled to hear that Precious is loving her litter box and toys—and that you’re loving the box too! Also, be sure to keep an eye on your Kitty Poo Club loyalty rewards—you’re earning points with each order, and those points can be redeemed for future discounts. They might just help you snag that mat when you’re ready! Thank you for being a valued member of the Club! 🐾
