“I need to cancel my order because I had to put my cat down last week. Please cancel my order. I was very satisfied with the times I used it. Please let me know that you’ve canceled my subscription. Loreen Hope.”
Thank you for the great rating Loreen. We are so sorry to hear about your cat! We know losing a furry friend is a difficult time. You are all taken care of, and we hope to see you back again!
“Monthly box is the greatest! However, first it was delivered to my front door. Then later delivered to the Club House where I had to walk down to pick it up. Now just being left outside the Club House. Your shipper is a reflection on your product. Very poor customer service from your shipper FedX.”
Thank you for your rating, Ron! We're so happy to hear that you love our litter boxes. We’re sorry to hear about the delivery issues you’ve experienced. Please reach out to our customer support team at support@kittypooclub.com so we can help resolve this and ensure smoother deliveries in the future. We appreciate you being a part of Kitty Poo Club!
“I could never go back to regular litter! This litter makes cleaning the litter box a breeze and I love that I get a new box every month. No more scrubbing out dirty litter pans in the utility sink. It doesn’t smell, even at the end of the month!”
Thank you for the wonderful review, Melany! We’re so glad to hear how much easier and fresher things are with the Fine-Grain Silica and monthly deliveries. We appreciate you being a valued Club member!
Thank you for your review, Mary! We're so glad to hear that the litter box is a great fit for your full-grown cats.
We appreciate you being a valued Club member!