Hello Shannon! We're glad you found our product to be fantastic. We sent a follow up email with some transition ideas/tips. We hope your sweet ragdoll warms up to it in the future.
Hi Terri! Thank you for your feedback. Maybe folding down the box, putting the lid back on, and putting a couple of pieces of tape on it to hold it shut will keep the litter from falling out. Please feel free to reach out to our Customer Support Team if you need any other suggestions or assistance. Thank you,
Hello Virginie! We're so glad to hear you found our product neat and easy to use. We can't wait to continue providing you with top-notch service in the future!