Hi Jeanie,
Thanks for sharing. Our apologies for the mis-delivery. We are not showing that you wrote it with regard to the November shipment not being delivered. Were you able to retrieve the package after all?
Please feel free to reach out to us at support@kittypooclub.com, and we are happy to help.
We want to make sure you get your box and litter.
“The litter is easier to scoop than the silica litter. It makes it easier to clean. Reason for 2 stars is that this litter seems to deteriorate faster, and doesn’t hide odors as well as the silica litter. I’ve been with Kitter litter for awhile and liked the scented litter you all provided awhile back with the blue beads in the litter. Only reason for stopping using it is that the litter scoop would scoop out the litter as the silica gels were too large”
Hi Douglas,
Thanks for sharing your experience. We’re glad the litter is easier to scoop, but sorry to hear it’s not meeting odor control and durability you expect. If you’d like, we can suggest alternatives in our lineup that balance scoopability with odor management. We are happy to follow up via email, and will be in contact soon.
Thank you for the wonderful rating, Esme! We’re thrilled the Health Monitoring Litter Box fits your busy home and helps you keep health tracking easy.💜
“I've been a member of the Kitty Poo club for years. Much better than hauling heavy litter containers from store to car then into my home. It's delivered right to my front door.”
“These litter boxes are such an improvement on the usual plastic boxes. I have a middle aged male cat who has been peeing outside the box off and on for years, no matter what I did to discourage him. Since I started using Kitty Poo, no more incidents, and my other 3 kitties like these boxes better, too.”
Thanks for the fantastic rating, Katherine! We're thrilled the Kitty Poo boxes are helping with your cat’s peeing outside the box and that your other cats like them, too. If you need anything else, we’re here to help. 💜
