“It comes all stretched out because the Fed Ex guy uses where it’s open as a handle. It needs an overwrap if you want it to arrive clean and in shape.”
Thank you for your review, Sabrina! We apologize for the condition in which your litter box arrived. Your feedback about the packaging is very important to us, and we will certainly take it into consideration for future improvements. We understand how crucial it is for products to arrive in great shape and appreciate you bringing this to our attention. If you should ever have an issue where the box is unusable, please feel free to reach out to us at support@kittypooclub.com.💜
Thank you for your kind words, Judie! We’re glad to hear that the lightweight and foldable design has made managing the litter box so much easier for you. Your satisfaction is our top priority!💜
“I set up my litter box for my cat, and one of the things that go on one end has gone missing. I don't know if I lost it, or else there wasn't one in the box. Also, two months in a row, I had a hard time getting those thingks on the edges. Now, I have to get somebody to do it for me.”
Thank you for your valuable feedback! We're sorry to hear about the missing rail and the hassle with putting the side rails on. We appreciate you sharing your experience, and we’re working to improve your experience. 😊
Hi Michelle,
Our apologies for the delay, current tracking shows your shipment was delivered on Saturday, September 13th. We are following up with you via email to confirm you have received this order. We look forward to speaking further.
Thanks for reaching out Michelle!
“I love kitty poo club litter boxes! The wax lining works great to keep any leaking from happening. And I love being able to throw it out and open a new one instead of scrubbing out a plastic box. I've been using Kitty Poo Club for years and I don't plan for that to change.”
Thank you for the amazing review, Patti! We're so glad to hear that you love our litter boxes and find them convenient. Your loyalty means the world to us! 😻
“This litter box is very durable and lasts for a month (and sometimes more) for my cats. I like that I can recycle the box and my cats seem to like the boxes. During a recent flood in our basement, to my amazement, the litter boxes floated and were easily retrieved for trash rather than disintegrating and leaving me with a mess.”
Thank you for your wonderful review! We're so glad to hear that our Litter Boxes have been durable for your cats and that the recycling aspect appeals to you. It's fantastic to know that they even stood up to your basement flood! We truly appreciate your feedback and support. 😊
Thank you for your amazing review, Olympia! 🌟 We're so happy to hear that you find our Litter Box performs so well. It's fantastic to know that it’s exceeding your expectations! If you have any questions or need assistance, don't hesitate to reach out.💜
