Thanks for the wonderful rating, Diana! We’re thrilled the Standard Litter Box is making cleanup easier. If you need anything else, we’re here to help. 😊
“The boxes are great. Those get 5 stars. Every other aspect of the website and general process, 2 stars.
I take issue with the horrible shipping (FedEx's problem) and the even worse website. I canceled my subscription and it took 10 minutes because of the complicated process and repeated attempts get one to stay. Trying to just cancel a subscription and switch to a different auto ship is even worse. It should not take 20 minutes to try and sign in, then 10 more to navigate to the auto ship schedule. No, tgere are two, so one has to find the right one.
Good riddance. I'll miss the nice disposable boxes, though.”
Hi there,
Thanks for sharing your experience, and we’re sorry to hear about the shipping issues and the website navigation. We understand how frustrating it is to cancel a subscription and adjust auto-ship schedules, and we appreciate you letting us know so we can improve.
If you’d like, we can help review your account and find a smoother way to update or cancel your subscription, or set up a different auto-ship configuration. Please reply to support@kittypooclub.com with any details or questions you have, and we’ll assist right away.
Hi Gina, thanks for the 5-star review!🏆 We’re glad the disposable litter boxes are so easy to clean and convenient for monthly use. We appreciate your feedback!
Thanks for another awesome review, Kelly! We’re excited to know the Standard Litter Box is also a hit with your furry friends! And easy to clean is the best part!😊
Thank you for another amazing review, Angela! 😊 We're so glad you love the convenience of our litter box and its eco-friendly disposal. Your support means the world to us!😻
“This is been a game changer. Having a plastic litter box was gross and smelly. Being able to just toss the entire box with litter all at once is so convenient and easy. The fact that the box can break down as well is great.”
Thank you for another fantastic review, Stephanie! 🌟 We're so happy to hear that our disposable litter box has made your life easier and more convenient. It's great that you appreciate the eco-friendly aspect too! If you ever have any questions or need assistance, we're always here to help.
Thank you so much for your wonderful review, Vera! 🐱 We're so glad to hear that you find our litter box easy to use and appreciate its durable construction. The convenience of disposal with the lid is definitely a game-changer! Your kind words truly make our day! 🌟
