“I have no complaints with the litter boxes but for the past several months I’ve been notified that they will be delivered on a certain date and it has been four or five days late arriving. Perhaps it’s a Fed Ex issue but thought you would want to know.”
Thanks for letting us know about the delivery timing. FedEx does use an estimated delivery system, and sometimes those estimates can change depending on weather, route taken, etc. We’ll look into it with the carrier and aim to improve the experience. 😊
“Very easy to assemble!
Sturdy. Feels cleaner than a regular litter box.
I would love to have handles (cut-outs) on the sides to use when throwing away the used box.”
Thank you for the fabulous rating, Vera! We’re glad you found it easy to assemble and sturdy. We appreciate the feedback about adding handles—we’ll keep that in mind for future improvements. 😊
“I can't say enough good things about the Kitty Poo Club litter box & dome! As a busy cat parent, I have tried my fair share of litter box setups, but this one truly stands out. Highly recommended!”
Thanks so much for the 5-star review Angela! We’re thrilled our Standard box & dome are working well for you. If you need anything, we’re here.😻
“I am becoming increasingly frustrated with this product. I don't know what has happened with the manufacturing process, but it is almost impossible to get the plastic strips on the box. It takes me over 20 minutes sometimes to get them on. The old plastic strips went right on in seconds. The boxes are also not as sturdy where they fold on the sides which does not help. I love the product, just not the assembly.”
Hi Lisa,
Thanks for the feedback, and we’re sorry to hear the assembly has been frustrating and that the side rails don't seem as sturdy as before. If you’d like, we have an updated video for putting the side rails on. We can follow up via email to send that to you. 😊
Hi Bonnie,
Thanks for the wonderful rating and review. Sorry to hear the side rails are giving you issues. We have a new video that helps to show how to put them on, which is very helpful. We will follow up and send that to you! 😊
