Hi Mary,
Thank you for sharing your experience! We’re sorry to hear that the silica litter didn’t perform as expected and that the urine odor was an issue for you. We strive for our products to meet all our customers' needs, and your feedback is essential for us to improve. If you have any other thoughts or concerns, please reach out—we’re here to help! 😊
“I like the system. My cats (2) seemed to have adjusted to the litter. My only comment to the creators would be to give a discount if you order an extra litter for between changing the boxes. It litter doesn't seem to last a full 2 weeks.”
Thank you for your insightful feedback! We're so happy to hear that your cats have adjusted well to the litter. We appreciate the suggestion about offering a discount for an extra litter, as we always strive to improve the experience for our customers. We'll certainly take your comment into consideration!💜
“The boxes are a great help and I use the crystal litter. However, my cats manage to claw up and wear down the bottoms of the boxes by the time it's time to change them out. It makes for a bit of a hassle with clean up as the litter just spills from the worn hole. I would love a solution for this.”
Thank you for sharing your feedback, Joshua! We appreciate your kind words about the Silica litter and are glad it's been helpful. We're sorry to hear about the wear and tear on the boxes. Your input is invaluable, and we’ll definitely follow up to see if we can help with a suggestion for a solution. We want to make cleanup as easy as possible for you and your cats! 💜
“I love that there's no scrubbing. It's so convenient when you live in an apartment. No water available,so Kitty Poo is a God send.
Thank you, Claudia Pendleton”
Thank you so much for your wonderful review, Claudia! We're so happy to hear that our litter box has made things easier for you and your kitty. Convenience is key, especially in an apartment setting!
“Litter is amazing. Just wish shipping times were better. By the time my box gets to me I’m almost being charged for my next shipment. I have to order every 2 weeks for it to be delivered every 3 to 3 1/2 weeks depending on business days”
Thank you for your wonderful feedback, and we're thrilled to hear you love the litter! 🌟 We definitely understand the importance of timely shipping and your experience is valuable to us. We're always looking for ways to improve service, so we'll take your comments into consideration as we work on enhancing our shipping process. Thank you for being a loyal customer! 🐾
Thank you so much for your wonderful review and rating, Christine! 🌟 We're delighted to hear that you love the dust-free experience with our Silica litter. Your satisfaction is our top priority, and we're here for any future questions or feedback you may have. 😊
“This litter box is very good. And this SILICA litter is the BEST litter that I have ever tried. Soaks up the urine and de-stinks the Poo !! Awesome all way round. Worth the money. 5 stars”
Thank you so much for your amazing review, Denise! We're overjoyed to hear that you find our Silica litter to be the best and that it's making such a positive difference for you and your furry friend. Your satisfaction means the world to us!💜
