“The price is a bit high and this litter doesn't cover up stinky well but the box itself is durable, and they system is dependable with the exception of shipping. Takes way too long to get delivered. My box took 7 days to arrive. FeEx always takes so long.”
Thanks for the review, Meredith! We’re glad the box is durable and you find our system dependable, but we’re sorry the price, odor control, and shipping times weren’t up to par. We’ll pass your feedback about shipping delays to our team. If you’d like, we can help explore alternatives.💜
Thanks for the awesome rating, Sharen! We’re so glad that our disposable litter boxes are convenient and odor-free for you. If you need anything else, we’re here to help. 😺
“This litter is so convenient, never smells and, If my cat were not such a thrower, it would be perfect. I love just getting my next batch in the mail. I need to consider a type that doesn't roll around or feel like legos when I step on a piece. Do you have any advice for that? It 's not just litter. She throws her food too and even with frequent vacuuming, there is always a mess in Xena's little corner of the house which seems to track/roll/migrate to every other corner of the house. I am a huge fan of the whole Kitty Poo process, just somewhat dismayed by the way Xena deals with it.”
Hi Linda,
Thank you for the kind words and for sharing Xena’s histrionics with us! We’re glad the litter is convenient and helps with odors, and we’re sorry about the tracking.
A few quick tips that might help:
- Try a larger, heavier litter pellet or litter mats around the litter area to cut down on tracking.
- Consider a litter box with a lid or a corner box to reduce spill when she hops out.
- A low-dust, low-tracking formula and a larger litter scoop can make cleaning easier and help keep mess contained.
If you’d like, tell us a bit more about Xena’s routine and we can tailor recommendations. We’re here to help! Reach out to us at support@kittypooclub.com, and we can discuss some alternatives for you. Thanks!
“I (stupidly) cancelled my subscription after 18 months because I moved overseas and they didn’t ship to my location. After only one month of going back to regular litter and litter box, I had had enough. I now ship to friend who ships to me. I’m willing to pay more shipping to get my order (if that tells you anything). I prefer it. Our cat prefers it. We refer to the location where her litter box is as “The Kitty Poo Club”. Makes it sound more like a disco and less like a litter box because that’s how we feel. Just so happens that it’s the storage closet too. Where are the light bulbs? Kitty Poo Club. Have you seen the shop towels? Kitty Poo Club. I feel like we need a disco ball. Forget expensive automatic litter boxes. KPC is the best! No smell. Limited mess. Super EASY cleanup. And customer service? The best!!”
Hi Tiffany, thank you for another great rating! We’re glad Kitty Poo Club and the setup works so well for you and your cat, even with the shipping hiccups. We appreciate loyal customers like yourself, and perhaps one day we will ship internationally!💜
Thanks for the wonderful rating, Nancy! We’re thrilled you love the Silica Litter Box. If you ever have questions or need anything, we’re here for you. 😊
Thanks for the wonderful rating, Nicole! We're thrilled the litter keeps the odor away and disposal is easy, and that your cat loves it, is a total plus!😻
