Thank you for your review! We’re so happy to hear that you and your cats love the XL Litter Box with Soy Litter. We appreciate you being a valued Club member!
“With the help of Kitty Poo staff this month, I am learning how to better use my supplies. I have been mistakenly using the plastic side rails while also using the Domes. I didn't realize the side rails are not necessary or recommended with use of Domes. I have had to address numerous leaks and considered stopping shipments until I reached out to KPC staff who have been so helpful with suggestions on how to avoid leaks. Yay! I'm staying with KPC and will submit another review after I set up my new boxes that hopefully will not leak anymore.”
Thank you for your thoughtful review, Laura! We're so glad to hear that our customer support team has been able to assist you and provide helpful suggestions. Understanding how to maximize your supplies is key, and we’re here to support you every step of the way. We look forward to hearing about your experience with the new boxes!
Thank you so much for your fantastic review, Annie! We're delighted to hear that our litter box has made your life easier and cleaner. Your satisfaction means the world to us!
“Not sure what happened this last time but my shipment was supposed to arrive on a Tuesday. It did not get here until Saturday. I had to purchase more litter to make it until it arrived. Hopefully this was a one time thing.”
Thank you for sharing your experience, Rachel! FedEx works on an estimated delivery system, and sometimes it may take 2-3 days for a new scan to appear, so delivery dates can shift unexpectedly. We appreciate your patience and hope this was an isolated incident.
We’re always happy to help, so please feel free to reach out to our customer support team at support@kittypooclub.com if you need any assistance.
Thank you for being a valued Club member!
Thank you for your feedback, Kristi! We're glad to hear you love the ease of use and packaging of our product. We appreciate your suggestion about having a bit more litter; it's always helpful to know how we can improve. 😊
“I love this box and litter! I have one cat and am new to being a cat owner. I love the ease of the disposable litter box and the subscription. I feel like the bag of litter only lasts 3 weeks, and the price is high.”
Thanks so much for your review, Cherie! We’re happy to hear you’re loving the ease of our disposable litter box and subscription. Our boxes are designed to last one month for one cat, but some cats—like larger, older, or those with health issues—may need more frequent changes. For these cases, we suggest switching to every 3 weeks or adding an extra bag of litter. If you’d like help adjusting your subscription or have any questions, just reach out to our Customer Support team at support@kittypooclub.com. We’re always happy to help!
“I can't believe we didn't switch sooner!! We had been using *the leading brand of health monitoring silica litter* and it was fine for a while, but it was SO dusty and smelly! 99% dust free my butt! This soy litter is such a game changer! I was worried my cats wouldn't like it, but they adjusted just fine. There is ABSOLUTELY no dust, and it smells good (even after it's used!) The disposable pans are awesome, no more guilt over not doing frequent deep cleans on the old boxes. Plus we are literally saving money. I wish we had made the switch sooner- I have absolutely no regrets!!
One thing to note- the scoop does NOT work for the soy litter. The slots aren't big enough to let the pellets through. We are still looking for a scoop that will work.”
