“The litter box started getting wet and smelling after just one week, they would not refund me.
I got the tofu pellets and the amount did not last not even 2 weeks before I had to purchase more from an outside source just to cover the bottom of the box, kitty poo club refused to give me a full refund and only refunded me one bag out of the 2 bags i purchased. I switched to tuft and paw and am so happy I did. I am very displeased with kitty poo club.”
Thank you for your honest review Janine. We understand your frustration and appreciate your feedback. Your subscription has been canceled, and a refund for one litter box has been processed under our money-back guarantee, which is outlined in our policy at sign-up:
"Try Kitty Poo Club, Risk-Free - We're confident that you and your kitty will love us. If you're not 100% satisfied, we'll refund a single box within the first three weeks of your first order."
Thank you for giving Kitty Poo Club a try.
“My kitty Smokee and I are super fans of the kitty poo club litter box system. She loves the soy litter and I love the easy setup, cleanup, and disposal. Bonus for us both is that it keeps poo odors absorbed.
I’m so happy to have had this company referred to me. Now I highly recommend it to other kitty parents.”
Thank you for the stellar review, Cheryl! 🐾 We appreciate your loyalty, and we're thrilled to hear that Smokee loves the Soy litter. Easy setup and cleanup is what we strive for. It's great to hear we've made a positive impact on your kitty's experience, and we appreciate you spreading the word to other kitty parents! 🐱💖
“I love getting my litter from Kitty Poo. No more standing in lines trying to buy litter. My order gets sent to my door every month, or as needed. I also love that I can call or email for an extra box. The staff there are absolutely wonderful. Oh, and I forgot to mention how great their litter is. Easy clean up every time. I recommend everyone to buy Pretty litter. You won't be disappointed..”
“Love the Kitty poo club subscription, the boxes, and the litter! It's easy to scoop daily. The only reason for 4 stars is that we have one cat, and it just doesn't last a whole month. We have to order every three weeks, which gets a little expensive.”
Thank you for your kind review, Jeanette! 🌟 We're so happy to hear that you love the Kitty Poo Club subscription, and it's great to know that the boxes and litter are easy to use for daily scooping. We truly appreciate your feedback about the duration of the litter; it's valuable for us as we strive to enhance our products. Thank you for being a part of our community!
Hi Sarah,
Thank you for your honest feedback! We understand that the cost and litter amount can be a concern, and we appreciate you sharing your thoughts. We're always looking for ways to enhance our products, and your input is valuable to us. Sorry it didn't work out, and thanks for giving us a try!💜
“I am so happy with the service and the product. Love knowing that every month it will show up without me having to buy a heavy bag of litter and lug it home myself. Plus the soy is so good at controlling the smell. Super impressed, and I've recommended Kitty Poo to anyone I know with a cat!”
Thank you so much for your fantastic review, Robyn! 🌟 We're thrilled to hear that our service and Soy litter box are making your life easier and keeping odors at bay. Your recommendations mean the world to us! If you ever have more feedback or questions, feel free to reach out anytime. 💜
“I started getting their Standard Disposable Litter Box and soy litter. I had tried every other kind of cat litter and every other litter tracked a lot. The soy litter tracks very little. I've had to start adding a little lite weight clay litter, because after using it with just the soy litter my cat decided she didn't like it so much. But adding a little clay litter to it worked, she uses it and although there is still some tracking, it's much, much less. Thank you Kitty Poo Club!”
Thank you for your fantastic review! 🌟 We're thrilled to hear that our Soy litter has significantly reduced tracking for you and your cat. It’s great that you found a solution by mixing in a bit of clay litter, too! We appreciate your support and are here to help keep your kitty happy. 🐾
