“I sent a photo in a text message because I don't know how to drag it onto here, but there was a problem with the bag inside the box. I can't return it because I accidentally pierced the bag when trying to remove the glue. I am happy with the product itself but because of what I did trying to free the bag from the spout, I cannot use it properly. The loo pellets are better than I expected”
Hi Gay, thank you again for your review. We’re sorry to hear about the trouble with the inner bag. No stress at all — we’ve got a few tips we can share to make the process easier next time. If you’d like us to walk you through it or take a closer look, just reply here and we’ll help sort it out.
“Very happy with the mitt and foaming cleaner I hang the mitt in the shower so always there. The pair make a great job of the tiles, glass and tapware. Also good for kitchen sink and taps. Good to have a designated mitt at the ready”
Hi, Vicki, excellent feedback! It's great to know our mitt and foaming cleaner are delivering brilliant results on your tiles, glass, and tapware, both in the bathroom and kitchen. We're delighted it's so easy to keep handy for a quick clean! Thank you for choosing Koh 💚. Rurry
“I enjoy using my Koh products & seeing how clean my bathroom & shower look with these fabulous products
I ordered toilet brushes & unfortunately my second order has still not arrived on contacting Australia post they investigated found 2 barcodes where n parcel confusing Australia post
I have contacted Koh help line and seem to be getting no where will now cancel order & ask for refund
I’ve never had any problems with delivery before
Must say this has been extremely frustrating not getting responses for days
Unfortunately this has dampened my experience buying Koh when l have spent hundreds of dollars on their products”
Thanks for your patience, Jenny. It sounds like AusPost ran into a barcode mix-up with your parcel. I know how frustrating that must be when you’re just trying to restock a product you love. I’ve flagged this with our support team to ensure your case is followed up properly, and I’m sorry for the lack of response earlier.
Hi, Mary, wonderful! So glad you're enjoying an excellent clean and appreciating the absence of harsh fumes in your shower. Thank you for being part of Koh-mmunity 🌿. Rurry
