Hi Gary, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A
Hi Lola, Thank you so much for sharing your experience. We are so grateful to have you as a customer and I’m so glad you are having such a great success with the products! - Team Koh
Hi Alice, Thank you so much for sharing your experience. We are so grateful to have you as a customer and I’m so glad you are having such a great success with the products! - Team Koh