“I have purchased 2 mops from Koh, both with same issues. The silicone cap dislodged from the inside of the mop holder, which caused the mop to leak. Replacing the cap is incredibly time consuming as it needs to be done with tweezers. Won't recommend this!!!”
“The spray trigger did fail, maybe from over use. :) ( but was quickly replaced. Thankyou)I use it to clean my tiles as well as my wooden floors and it works a gem.”
“I purchased my mop not that long ago and it is already leaking!
I have contacted Koh via email and left voicemails multiple times and they still haven't got back to me.
It's very frustrating, seeing as I paid so much for this mop!”
Hi Allie,
I can see that our team has tried to contact you on multiple occasions! Please check your junk inbox, as our emails occasionally land in there by mistake.
Let us know how you go!
Team Koh
