“I contacted Koh via email to ask if they supplied the trigger to the mop handle separately as my old one broke unfortunately they don't but they did offer me a new mop and pads at a discounted price. I really wasn't expecting such great customer service, incredible gesture given how the cost of living is affecting us all. Natural I jumped at the chance and I'm happy mopping away again.
I always recommend Koh to family and friends as it's a great all round cleaner, love it”