Hi Milissa, thank you for reaching out to Koh! I am so sorry to hear that you have had this experience! Please reach out to careau@koh.com with your order details and I will be happy to assist you! - Sean A
“I need to contact Adam. I have bought several home clean kits and they have been very good. Unfortunately, the last one I purchased a few weeks ago seems to have a fault .. it releases too much liquid and gets very messy because of this . Can you please send me a contact no. .. this is the floor mop. Otherwise , an excellent product for my past purchases . This must be a faulty bottle for the mop. Help please.”
Hi Felicia, thank you for reaching out to Koh! I am so sorry to hear that you have had this experience! Please reach out to careau@koh.com with your order details and I will be happy to assist you! - Sean A
“I have been using Koh for a few years and up until now, I would've rated it 5 stars.
I recently ordered the spray mop bundle as a gift for my Mum as I was always raving about Koh. Unfortunately after only a few uses, the handle has cracked and it can't be used. I will be reporting this to Koh today.”
Hi Gillian, thank you for reaching out to Koh! I am so sorry to hear that you have had this experience! Please reach out to careau@koh.com with your order details and I will be happy to assist you! - Sean A
“Very impressed with all Koh products. Love the mop. So easy to use for quick clean up or tidy. I use on tile and hardwood floors, works a dream. Loving all the products, and people have commented on my floors cleanliness (not sure that has happened before).”
“Best mop I’ve ever used, the pads are amazing and picks up all the dirt like no others could, they have a rough feel so it actually scrubs the floor - wouldn’t use anything else !”
