“I love everything except the black diamond sponge… it has scratched my glass in my shower.
My fault, but I wish you supplied better instructions on what you can & cant use on what surface… I watched the video on your website and saw it was used on the oven glass.? so I assumed it would be great to remove soap scum out of my shower and now I have scratches all over my shower glass.
Extremely disappointed.
Everything else is great love the Koh mop and other cloth’s.”
Hi Elly, thank you for reaching out to Koh! I am so sorry to hear that you have had this experience! Please reach out to careau@koh.com with your order details and I will be happy to assist you! - Sean A
Hi Robyn, thank you for reaching out to Koh! I am so sorry to hear that you have had this experience! Please reach out to careau@koh.com with your order details and I will be happy to assist you! - Sean A
Hi Pam, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A