Hi Kevin, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A
Hi Wendy, thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh
“The bottle was well priced and arrived on time but there is still a leak issue causing us to waste product and leaving a mess. Obviously an issue with the mop”
Hi Michael, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A