Hi Chris, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A
Hi Helen, we’re so sorry to hear that. Please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap - Marty
Hi Renee, we’re so sorry to hear that. Please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap - Marty
Hi Pete, we’re so sorry to hear that. Please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap - Marty
Hi Julie, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A
Hi Peter, thank you for taking the time to leave us this feedback! We have passed this along on your behalf! We are glad to hear that you were able to get this resolved! - Team Koh