“I absolutely love this product and work with it as a cleaner for some of my clients. I cleaned my close friends kitchen and bathroom to show her how good it was. I gifted this package to her as a house warming gift... she loves it!!!”
“Best value for money . Each part of the bundle is awesome. The universal cleaner cleans just about everything . The cloths are quality, diamond sponges tackle so many challenging cleans .”
“I have been using Koh for a long time now. Brilliant product. I needed to renew the diamond scrubs and a couple of clothes, whilst needing a refill. This packed ticked those boxes.”
Hi Julie,
Thanks so much for reaching out and sharing your feedback with us.
We're disappointed to hear you haven't had the same experience as many of our other customers. Were there any areas in particular you were not seeing the desired results?
There are a couple of general guidelines we recommend following when using Koh, in order to obtain the best results. We really recommend having a browse through the instructional videos if you haven't already: https://koh.com/pages/get-started
The three key steps critical to ensure great results are:
Use a dry Koh Cloth and apply Koh Universal Cleaner to a relatively dry surface ie: not a shower area that has just been used for a shower. Cleaning in watery areas dilutes Koh’s efficacy.
For medium soiled surfaces such as a greasy stove top or range hood, apply the solution and wait between 2-3 minutes to allow breakdown of fats to enable an easier more effective clean as you wipe away.
For really tough jobs such as baked on fats on an oven door and soap scum in the shower, you should look to incorporate our Koh Diamond Sponge. Simply apply solution direct to the sponge as well as the surface you intend to clean (wait for 2-3 minutes) and gently begin to rub in a discrete area. This should remove most levels of grime. However, it is important to ensure the surface is not prone to micro-abrasions. Most glass is ok but not all. Also please avoid stainless steel, plastics and other surfaces prone to scratching.
We'd love for you to give it another try but at the end of the day we also understand that Koh isn’t for absolutely everyone and if you’re one of those we sincerely thank you for giving us a try and we will stand by our no quibble money back guarantee and offer you a refund. If you would like to go down this path, please contact careau@koh.com and we can arrange this for you.
Thank you,
Team Koh
“I always a yd get the starter bundle... I have a LOT of people in my house and they wear down the cloths so quick... not as quick as any other cloth but still. And I am bu I lying up my atomisers so that when I need an instant spring clean EVERYONE has 1 on them so no excuse to get out of their chores hahaha”
“Absolutely Brilliant ,I’ve tried everything the stains wouldn’t budge Amazingly this product has taken the stains away behind the taps , Thank you Koh,BEST EVER PRODUCT Deb”
“Received the product really fast and was super excited to start using it but cant say it makes a huge difference to my bathroom tub.
Its good on other surfaces and it doesnt smell like how other cleaning products do but Im afraid I may need to pull the Jif out again for that tub of mine.”
Hi Toni,
So glad to hear your product came you quickly and efficiently!
For surfaces a little harder to clean, we recommend the Diamond Sponge soaked in the Universal Cleaner as its highly effective on built-up soap scum although we do recommend spot testing for micro abrasions first.
If you have any queries please reach out to us as careau@koh.com
Team Koh
