“Using my starter kit, although it was VERY difficult to get the lid off the atomiser spray bottle. I was a bit worried that I might break it. My husband removed the lid for me in the end. (I have had Koh products in the past, and didn't have this amount of difficulty with the spray)
The atomised spray gives an even spray, not blobby droplets. I often leave the sprayed area for a few minutes and then go back and clean with the universal cloths
I don't use water on my universal cloths, just the spay...they have been great cleaning glass, and the little 'scratchy corner' is great for removing more stubborn deposits.
I haven't used the black diamond sponges yet. They are quite abrasive and I imagine will be great for cleaning my oven.”
“This product is amazing. The quality cloths clean mirrors, windows and other surfaces brilliantly. The spray and blocks really do clean my oven very well.”
Hi Helen, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A