“Amazing starter pack
I’d seen how good Koh was at cleaning my daughters house in Australia and am now using it back in UK . First time I’ve had streak free windows for a long time. Love the range of clothes it comes with too
Thank you”
“I heard about Koh through a friend and as you do, went to Google to find out more - the rest is history. I find the product amaging, quick and very effective. The results are perfect whatever you are cleaning. It took me a bit of getting used to using a dry cloth instead of the usual wet one, no holding me back now!”
“I was really excited to purchase as reviews seemed amazing
Im a professional cleaner and thought it would be fantastic to be able to use some environmentally friendly cleaning products.
I dont know who actually reviews these products but i never got the results others were bragging about. All ive got is a super expeglass cleaner. Didnt do nothing to clean oil from stove or soap scum from sinks.
Super disappointing”
Hi Cherie, I'm so sorry to hear this. There are a couple of general guidelines we recommend following when using Koh, in order to obtain the best results. We really recommend having a browse through the instructional videos if you haven't already: https://koh.com/pages/get-started
The three key steps critical to ensure great results are:
Use a dry Koh Cloth and apply Koh Universal Cleaner to a relatively dry surface ie: not a shower area that has just been used for a shower. Cleaning in watery areas dilutes Koh’s efficacy.
For medium soiled surfaces such as a greasy stove top or range hood, apply the solution and wait between 2-3 minutes to allow breakdown of fats to enable an easier more effective clean as you wipe away.
For really tough jobs such as baked on fats on an oven door and soap scum in the shower, you should look to incorporate our Koh Diamond Sponge. Simply apply solution direct to the sponge as well as the surface you intend to clean (wait for 2-3 minutes) and gently begin to rub in a discrete area. This should remove most levels of grime. However, it is important to ensure the surface is not prone to micro-abrasions. Most glass is ok but not all. Also please avoid stainless steel, plastics and other surfaces prone to scratching.
We'd love for you to give it another try but at the end of the day we also understand that Koh isn’t for absolutely everyone and if you’re one of those we sincerely thank you for giving us a try and we will stand by our no quibble 30 day money back guarantee, please email us at careau@koh.com for any questions. - Team Koh
Hi Elizabeth, so glad to hear you are enjoying the products! This definitely should not be happening and our Customer Care team are here to help with any issues like this! Please drop our team an email at care@koh.com and they will be able to assist you and get you back on track asap! Thank you – Team Koh
