“The cake itself was excellent - it's one of my all time favourite cakes. However, it was delivered with damage to the icing on the sides. Since it was an occasion cake, this wasn't ideal. Would be great if extra caution was taken with the delivery of occasion cakes.”
Hi,
Thanks for leaving us a review!
I am glad that you enjoyed your cake but I am sorry to see that this arrived with slight damage. I will take this feedback to our courier and to our team to see if there's any changes that can be made to reduce the chances of this happening again.
Thank you,
Nicole
“What a glorious cake! Absolutely delicious mix of.chocolate and nuts flavour! Beautifully presented and perfect personalised message! Thanks to.the baker form having taken the effort to write the message in perfect Spanish! It made a super special birthday!”
Thank you for such a wonderful review! We're so glad you enjoyed the Chocolate Noisette cake and that you were happy with your birthday inscription, we certainly try our best to get the messages exactly as requested so that's definitely good to hear :)
Warmest regards,
Siobhan
