“Konditor is now our go-to for celebrations and treats. Cakes are always delicious and not too sweet, and love that they’re freshly made and not full of chemicals and other junk. My 3yr old has now requested the red velvet for her next birthday - she’s got great taste!”
“Great cake and excellent service. I had a query which was responded to within 24 hours by a very friendly assistant. Ordering was easy but I still made a mistake and once again, they responded to my correction immediately!
And the cake was fab! Delivery on time, no issues.”
“I have been buying my celebration cakes from Konditor since they opened shop 30 years ago. Needless to say the cakes featured in many family parties. The latest one was to celebrate a 30th and an 80th birthday last weekend. I always buy their mince pies at Christmas and have just placed an order for this weekend's early Christmas lunch. Konditor is truly a part of our family.”
“I haven't received the order yet , not due until Thursday, but slightly disappointed having ordered Friday lunchtime, I receive another email offering a larger discount, 25% instead of 10%. A little annoying.”
“Brilliant customer service, unique and exceptionally tasty products, great delivery service in London, and stunning packaging! Perfect for gifting or eating!”
Hi Greta,
Thank you for your 5-star review!
The animals look like a lovely addition to our cake! We hope the recipient enjoyed their 1st birthday :)
Thanks,
Maisie
Hi there,
Thanks for your 5-star review! Our goal is to spread joy through cake and we love to hear you had a great experience with our service. We hope you order again soon :)
Thanks,
Maisie
Hi Sara,
Thanks for your review! We agree, the vegan mince pies are very tasty. There is still plenty of time to order more, and they make a great addition to any festive gathering :)
Thanks,
Maisie
“Ordered a personalised toffee cake for my wife’s birthday. Ordering was easy, the cake was amazing
And delivered on time in perfect condition. A big thank you to all at Konditor and the couriers for making our occasion more special. Full marks from me.”
Hi there,
Thanks for your wonderful review! So happy to hear you had a great experience with our service and the Sticky Toffee cake. We hope your wife had a fantastic birthday celebrating with our cake :)
Thanks,
The Konditor Team
Hi Nici,
Thanks for your review! We hope you visit again soon and our staff can suggest some new delicious products for you :)
Thanks,
The Konditor Team
Hi Agata,
Thanks for your review! We are so glad you enjoyed your cake, there are always many new flavours to try next time. You can also personalise them with messages and coloured borders :)
Thanks,
The Konditor Team
“The best cakes ever! Me and the family love ordering cakes with Konditor, on the pricier side but absolutely worth it. Cakes are fresh, and the flavours are to die for. I’m yet to come across a cake I don’t like of the ones I’ve tasted. The Chocolate Noisette cake is just *chef’s kiss* - I get excited and speechless every time I eat a slice. Needless to say, cake doesn’t stay around for very long in our house.”
Hi there,
Thanks for your wonderful 5-star review! It's amazing to hear about all the cakes our customers have tried and loved. If you are wanting to try a new flavour, our Sticky Toffee cake is available for the Christmas period :)
Thanks,
The Konditor Team
Hi there,
We are very sorry to hear you did not receive your order and we take all feedback very seriously! We would love to know more about this so we can rectify the error. If you could please email further information to hello@konditor.co.uk our team will look into this for you :)
Thanks,
Maisie
Hi Jill,
Thanks for your 5-star review! We always aim to provide a quick delivery process so customers can enjoy our treats any time of day :)
Thanks,
The Konditor Team
“Thank you so much Konditor for your excellent service and cakes! I went to this new branch in Callum St by Leadenhall Market which was recently opened. I was served by a lovely young gentleman with black hair who was closing that evening, I came around 17:00 unfortunately I didn't get his name, but he is definitely spreading the joy through cake. He was very polite, positive and we had a good conversation over the lemon chiffon cake which is our both favourite. This is the best service I've received in a while, I will definitely be back for more! Please can you find out who it was who served me and give him a big well done, he is a big credit to your company.”
Hi there,
Thank you for your wonderful review and lovely feedback! We appreciate you letting us know about our team member spreading the joy, we will share this with the team :)
We hope you enjoyed the delicious Lemon Chiffon and visit again soon!
Thanks,
The Konditor Team
