Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 384 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Konditor 5 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Konditor staff were very friendly, and the online ordering was simple. The cake experience though has kind of put me off using them again :(”

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Posted 28 minutes ago

“Very good treats. The staff are always nice, great selection of brownies and cakes.”

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Posted 20 hours ago

“Service was friendly and efficient.”

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Posted 23 hours ago

“Cosy shop with original products! You have to enjoy this type of baked cakes (which is quite creamy, not fine). Besides that, I find the prices of slices of cakes and packed goods expensive.”

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Posted 1 day ago

“Konditor... the best mince pies bakers ever”

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Posted 1 day ago

“Ordering cake in Konditor is great. I would love to see more cake options - seasonal ones are always great. I still remember great coconut easter bunny,”

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Posted 2 days ago

“Waited so long to get a delivery date and consequently arranged a dinner party to coincide with the delivery date. Delivery was due for a Saturday which was perfect. NO DELIVERY! Was informed that delivery was now going to be Monday which makes the whole process a total and complete was of time. Seriously, seriously unimpressed.”

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Posted 2 days ago

Hi Douglas, I want to apologise for your experience with us and for your order arriving so late. Our management team are forwarding this on to our courier as they are disappointed by the service they have provided and we fully understand your frustration and disappointment. This is completely unacceptable and I am really sorry that this happened, especially on a weekend when you had something special planned. All emails have been replied to and I have refunded your order in full due to the awful experience you have had with Konditor. If you have any other feedback then please let us know as we are always finding ways to improve our services. Sorry again, The Konditor Team

Posted 23 hours ago

“Really fast, reliable delivery and the best baked goods out there.”

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Posted 3 days ago

“Our favorite bakery in London.”

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Posted 4 days ago

“Excellent, fast service, fantastic bakers, thank you!”

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Posted 4 days ago

Hi Karen, Thanks for the 5 stars! I am so pleased that you had a great experience with Konditor on this occasion and I really hope you enjoyed your order! We hope to see you order again soon to try some more tasty treats :) Thank you, Nicole

Posted 4 days ago

“Unable to comment on the quality but customer service lacking”

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Posted 4 days ago

Hi, I am sorry that you had a bad experience with us on this occasion. We value all feedback and are always finding ways to improve, so if you have any comments or feedback, then please email hello@konditor.co.uk and we will find a way to resolve this! Thank you, The Konditor Team

Posted 4 days ago

“Perfection”

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Posted 4 days ago

Hi, Thanks for leaving us a review! I am happy to see that you enjoyed your order with us, our Mince Pies are definitely moreish and tasty!! Thank you, Nicole

Posted 4 days ago

“Absolutely delicious cake. Every the non-cake lovers loved it!”

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Posted 5 days ago

Hi, Thanks for the 5 stars! I am so pleased that you got to enjoy our Curly Whirly cake, it's a fan favourite and definitely a delicious choice! Thank you, Nicole

Posted 4 days ago

“Great bakery, across the range their standards never drop!! Customer service is the second best thing about this company, they should be proud!!! Oh the mince pies are the best thing!!”

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Posted 5 days ago

Hi Kevin, Thanks for leaving us a review! We really appreciate the kind words and I'm so pleased that you have a great experience with Konditor everytime!! I hope you have enjoyed all your orders so far and we hope to see you order again soon :) Thank you, Nicole

Posted 4 days ago

“V good and friendly etc”

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Posted 5 days ago

Hi Keith, Thanks for the 5 stars! I am pleased that you had a good experience with us and I hope you enjoyed your order! Thank you, Nicole

Posted 4 days ago

“Order and delivery all went well.”

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Posted 5 days ago

Hi Katrina, Thanks for the 5 stars! I am pleased to see that your experience with Konditor went well, from ordering to delivery and we hope you enjoyed your order! Thank you, Nicole

Posted 4 days ago

“Great product well put together and delivery fast and reliable”

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Posted 5 days ago

Hi Gordon, Thanks for the 5 stars! We are so pleased that you were happy with your order and we hope you got to enjoy the yummy Mince Pies! Thank you, Nicole

Posted 4 days ago

“Great cake and service”

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Posted 5 days ago

Hi, Thanks for the 5 stars! It's great to see that you enjoyed your order, the Frosted Victoria Sponge is my personal favourite and definitely a delicious choice! Thank you, Nicole

Posted 4 days ago

“Good website, easy to navigate and delivery is very quick, overnight at a reasonable cost. All products I have ever eaten have been excellent with the mince pies the best I have tasted from any supplier. I look forward to them being available ready for Christmas.”

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Posted 5 days ago

Hi Kevin, Thanks for the 5 stars! I am so pleased that you had a great experience with us, from ordering straight to trying our delicious products! Our Mince Pies are definitely delicious and we hope to see you order with us again soon :) Thank you, Nicole

Posted 4 days ago

“New digital website needs tweaking. Silly you cannot enter age except 1 by 1 date. Very cumbersome.”

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Posted 5 days ago

Hi, Thanks for leaving us a review! We hope you enjoyed your order with us and we appreciate all feedback, so we will look into ways to tweak and improve our website :) Thank you, Nicole

Posted 4 days ago

Konditor is rated 4.6 based on 384 reviews