Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 518 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Konditor 5 star review on 19th April 2025

Anonymous

Konditor 5 star review on 3rd April 2025

Emma Twine

Konditor 5 star review on 17th March 2025

Annette Rock

Konditor 5 star review on 12th March 2025

Katrina Goodwin-Murphy

Konditor 5 star review on 5th March 2025

Megan Macqueen

Konditor 5 star review on 2nd March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shop and staff were absolutely lovely, welcoming and warm. The order worked out without any trouble and everything was just perfect!”

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Posted 1 week ago

Hi, Thanks for 5 stars! I'm glad that you had a great visit with our Cornwall Road branch and it's great to see that you were happy with your order! Thank you, The Konditor Team

Posted 1 week ago

“I came across this Fabulous shop. Had some lovely samples to taste too. I like the idea of try before I buy.”

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Posted 1 week ago

Hi Anita, Thanks for leaving us a review! I'm pleased to see that you had a lovely visit with us and we hope to see you pop in again soon :) Thank you, The Konditor Team

Posted 1 week ago

“Beautiful shop with nice staff”

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Posted 2 weeks ago

Hi Amelia, Thanks for the 5 stars! I'm pleased to see that you had a lovely visit with us and I hope you enjoyed your order! Thank you, The Konditor Team

Posted 2 weeks ago

“Best place for cake and a coffee in London.”

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Posted 3 weeks ago

Hi, Thanks for the 5 stars! I'm pleased to see that you are a fan of Konditor, we hope to see you pop in again soon :) Thank you, The Konditor Team

Posted 3 weeks ago

“I’ll stick to fruit dessert they are the best from Konditor”

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Posted 3 weeks ago

Hi Sendrine, Thanks for leaving us a review! Our fruit based desserts are delicious, the Toffee Apple Crumble is a personal favourite of mine! Thank you, The Konditor Team

Posted 3 weeks ago

“Good quality cake and candles but found the staff pretty rude and curt.”

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Posted 3 weeks ago

Hi Natalie, Thanks for leaving us a review! I'm glad that you enjoyed the cake but I'm sorry to see that you didn't have a great experience in-store, this isn't the standard or quality we aim for, so all feedback will be forwarded onto the management. If you have any further feedback or comments about your experience, then please email hello@konditor.co.uk and a member of staff will be happy to help! Thank you, The Konditor Team

Posted 3 weeks ago

“Been using it since it first opened when I worked nearby.”

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Posted 3 weeks ago

Hi Gill, Thanks for the 5 stars! It's so great to see a returning customer, we appreciate and love customer loyalty! Thank you, The Konditor Team

Posted 3 weeks ago

“The raspberry cheesecake brownies are the best brownies I've ever had! They should be made a staple! The carrot cake is also very good!”

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Posted 3 weeks ago

Hi, Thanks for the 5 stars! The Raspberry Cheesecake Brownie is so yummy and definitely moreish! Thank you, The Konditor Team

Posted 3 weeks ago

“Unfortunately, I haven't had the opportunity to taste the brownies that I send to our daughters in the UK as we live in NZ. However, they love them so it is now a given that we always order brownies for their birthdays which speaks for itself. Delicious, moreish and delivery is so easy to organise even if you live on the other side of the world!”

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Posted 3 weeks ago

Hi Alison, Thanks for leaving us a review! It's so great to see that you are a regular customer and I'm so pleased that your daughters love our brownies! We hope that you get the opportunity to try them :) Thank you, The Konditor Team

Posted 3 weeks ago

“It is good that they have a vegan offering and regrettable that it is so limited and unchanging.”

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Posted 3 weeks ago

Hi, Thanks for leaving us a review! I'm glad that you enjoyed your visit and hopefully we can look at introducing more vegan options :) Thank you, The Konditor Team

Posted 3 weeks ago

“Tasty sponge cakes tasty frosting, great looking icing and toppers. Easy to order, delivery pricey but delivery drivers friendly and seem to take care of your cakes”

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Posted 3 weeks ago

Hi Emma, Thanks for the 5 stars! Our Curly Whirly is an absolute classic and the Lemon Chiffon is a refreshing option, also you can't go wrong with biscuit decoration, so I'm glad that you enjoyed this! Thank you, The Konditor Team

Posted 3 weeks ago

“Great service and amazing products”

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Posted 4 weeks ago

Hi Cody, Thanks for leaving us a review! I'm pleased to see that you had a great experience with us and we hope to see you order again soon :) Thank you, The Konditor Team

Posted 3 weeks ago

“Lovely treats, mild sweetness and good delivery!”

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Posted 4 weeks ago

Hi, Thanks for leaving us a review! I'm glad to see that you had a good experience with us and we hope to see you order again soon :) Thank you, The Konditor Team

Posted 4 weeks ago

“Konditor make delicious cakes but for the extra large cakes they need to invest in extra sturdy boxes so that the side do not press against the sides of the cake when delivered.”

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Posted 4 weeks ago

Hi Lorraine, Thanks for leaving us a review! I hope the cake was thoroughly enjoyed and I will forward your feedback on. We appreciate all feedback and comments, so hopefully we can look at investing in better boxes so this doesn't happen again! Thank you, The Konditor Team

Posted 4 weeks ago

“Great cake, slightly overpriced otherwise I'd be having more”

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Posted 4 weeks ago

Hi, Thanks for leaving us a review! I'm glad that you enjoyed the cake, we hope to see you pop in again soon :) Thank you, The Konditor Team

Posted 4 weeks ago

“Lovely cakes and brownies”

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Posted 4 weeks ago

Hi Catherine, Thanks for the 5 stars! I'm pleased to see that you enjoy our delicious cakes and brownies, there's so much to choose from! Thank you, The Konditor Team

Posted 4 weeks ago

“Delivery was quick and easy, ordered on mobile and the experience was seamless!”

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Posted 4 weeks ago

Hi, Thanks for leaving us a review! It's great to see that you had a great experience with us, from ordering to enjoying! We hope to see you order again soon :) Thank you, The Konditor Team

Posted 4 weeks ago

“Prompt service, delicious cakes”

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Posted 4 weeks ago

Hi, Thanks for leaving us a review! I'm pleased to see that you enjoyed your order, our Curly Whirly cake is a classic :) Thank you, The Konditor Team

Posted 4 weeks ago

“We are a frequent customer at Konditor. My department requires me to collect cakes from Konditor for everyone's birthday, we like collecting cash from everyone to make someone's birthday special. So far the vegan slice is lovely for the vegan staff - there should be more choices in this area. The other types of cakes are fantastic for non-vegan! We bought a lot of cakes from since 2022 to now but only recently found out about NHS discounts and now loyalty. Thank you!”

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Posted 4 weeks ago

Hi, Thanks for leaving us a review! It's so great to see a returning customer with us. Our Vegan Chocolate Raspberry Velvet is so moreish and hopefully we can introduce more Vegan options in the near future! All of our cakes are delicious and I'm pleased that everyone enjoys them, we hope to see you order again soon :) Thank you, The Konditor Team

Posted 4 weeks ago

“Great service, and reassuring updates about delivery made this a great shopping experience.”

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Posted 1 month ago

Hi, Thanks for the 5 stars! So glad to see that you had a great experience with us, from start to finish! We hope to see you order again soon :) Thank you, The Konditor Team

Posted 1 month ago

Konditor is rated 4.6 based on 518 reviews