Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 322 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Konditor 5 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love ❤️going to Konditor. I order and collect which is so helpful and the staff are always so cheerful and courteous. Trouble is, I usually see so many other delights I can’t resist!”

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Posted 4 hours ago

“Excellent customer service.”

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Posted 4 days ago

“Fast delivery, great courier, shame about the product”

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Posted 4 days ago

“Great service.”

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Posted 4 days ago

Hi, Thanks for the 5 stars! I am pleased to see that you were happy with the service you received and I hope the Red Velvet cake was thoroughly enjoyed :) Thank you, Nicole

Posted 4 days ago

“Excellent service extremely quick turnaround but no compromise on quality. Very helpful friendly staff this is the second time I’ve used this company for occasion cakes.”

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Posted 5 days ago

Hi, Thanks for the 5 stars! I am so pleased that you had a great experience with Konditor, especially our team at Cornwall Road, they are a great bunch! We hope you enjoyed the Double Chocolate Curly Whirly and we hope to see you order again soon :) Thank you, Nicole

Posted 4 days ago

“Amazing quality and service”

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Posted 6 days ago

Hi, Thanks for leaving us a review! We are so glad that you had a good experience with Konditor and we hope you really enjoyed your order with us :) Thank you, Nicole

Posted 4 days ago

“Delivery service excellent, just sadly let down by the cakes not being up to the usual excellent standard. They are expensive cakes, so the criticism will be more harsh when you are disappointed. I don't think I will risk ordering again, as I will only have myself to blame if they are just average. I do expect more than that, since all the previous cakes I've bought were excellent, and well worth the money.”

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Posted 1 week ago

Hi Deborah, Thanks for leaving a review! I am pleased that the delivery all went well but I am sorry to see that you were let down by your order! It is unfortunate to see that your order didn't meet our usual standards or quality that we set as a company and I'm sad to see that you won't order from us again. Any further feedback would be highly appreciated, so please email hello@konditor.co.uk and we will find a way to resolve this! Thank you, Nicole

Posted 1 week ago

“It was very nice, I would order again”

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Posted 1 week ago

Hi, Thanks for the 5 stars! I am pleased to see that you enjoyed your Mini Numbered Brownie Slab & Cake! The brownie slabs are so chocolatey and delicious!! Thank you, Nicole

Posted 1 week ago

“Nice cake shop”

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Posted 1 week ago

Hi, Thanks for the 5 stars! I am so pleased that you had a good experience with Konditor and we hope you enjoyed your order! Thank you, Nicole

Posted 1 week ago

“Very delicious cakes”

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Posted 1 week ago

Hi, Thanks for the 5 stars! I am pleased that you enjoyed your order and I hope that you had a great experience with us! Thank you, Nicole

Posted 1 week ago

“Great cake Great service!!”

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Posted 1 week ago

Hi, Thanks for the 5 stars! I am pleased that you enjoyed our Frosted Victoria Sponge cake, it's a personal favourite of mine and definitely a delicious choice! Thank you, Nicole

Posted 1 week ago

“Great cakes, lovely people, efficient delivery. What more could you ask for?”

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Posted 1 week ago

Hi, Thanks for the 5 stars! I am so glad that you had a great experience with Konditor this time round and I hope your order was thoroughly enjoyed! Thank you, Nicole

Posted 1 week ago

“Great options and super quick delivery.”

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Posted 1 week ago

Hi, Thanks for the 5 stars! I am pleased that you enjoyed your order and the service you received from Konditor! We hope to see you order again and try some more tasty treats :) Thank you, Nicole

Posted 1 week ago

“Helpful and friendly staff. Recommend Konditor to everyone!”

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Posted 1 week ago

Hi, Thanks for the 5 stars! It's great to see that you had a lovely experience at our Cornwall Road branch, they are a lovely team! We hope to see you order again soon :) Thank you, Nicole

Posted 1 week ago

“There is nothing more to say except I have been eating Konditor cake since the mid 1990s when you first opened and I am still eating Konditor cakes because they are among the best in London.”

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Posted 2 weeks ago

Hi, Thanks for leaving us a review! We love a returning customer here at Konditor, so thank you so much for your loyalty with us! We hope you have enjoyed every order that you have got and we hope to see you order again soon :) Thank you, Nicole

Posted 1 week ago

“Excellent customer service as always”

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Posted 2 weeks ago

Hi, Thanks for the review! I am pleased that you had a good experience with our Bow Lane branch, we hope you pop in again soon :) Thank you, Nicole

Posted 2 weeks ago

“Brilliant service, friendly staff”

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Posted 2 weeks ago

Hi, Thanks for leaving us a review! I am pleased that you had a good experience at our Bow Lane branch and we hope you enjoyed your order :) Thank you, Nicole

Posted 2 weeks ago

“Excellent service and easy to order via website.”

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Posted 2 weeks ago

Hi, Thanks for the 5 stars! Very pleased that it was easy for you to order through our website and we hope everyone enjoyed your order :) Thank you, Nicole

Posted 2 weeks ago

“We have used Konditor for all of our kid’s parties and they have always been excellent. Great quality cakes and brownies and a great level of customer service and delivery. 5 stars in every respect!”

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Posted 3 weeks ago

Hi Miles, Thanks for the 5 stars! We are so pleased that you are a big fan of Konditor and we hope you enjoyed your order this time round, the Curly Whirly is a fan favourite!! Thank you, Nicole

Posted 2 weeks ago

“The best patisserie in London”

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Posted 3 weeks ago

Hi, Thanks for leaving us a review! I'm very pleased that you're a fan of Konditor and we hope you enjoyed the Chocolate Noisette cake, it's a popular flavour :) Thank you, Nicole

Posted 2 weeks ago

Konditor is rated 4.6 based on 322 reviews