Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.56

4.6 Rating 166 Reviews

89 %

of reviewers recommend Konditor

4.6

Based on 166 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Konditor 5 star review on 23rd April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You can’t go wrong with a konditor cake, all cakes are tasty as well as beautiful. The richness of every slice of cake speak volume, when you think cake just konditor it.”

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Posted 3 days ago

Hi Basirat, Thanks so much for the 5 star review, we really appreciate it! I'm so happy that you enjoyed your cake and other goodies from Konditor :) We hope to see you order again soon!! Thank you, Nicole

Posted 1 day ago

“Accidentally gave the wrong delivery address - sorted very efficiently”

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Posted 4 days ago

Hi there, Thanks for the 5 star review! So happy to see that any issues you had got resolved efficiently! We hope you enjoyed your Curly Whirly Brownies, they are a very popular flavour here at Konditor! Thank you, Nicole :)

Posted 3 days ago

“Efficient service, brownies delicious as always - such a treat!”

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Posted 4 days ago

Hi there, Thanks for the 5 stars, we really appreciate it! So happy to see that you enjoyed the brownies and the service provided! We hope to see you order again soon :) Thank you, Nicole

Posted 3 days ago

“Lovely cake, prompt delivery and the kids ate the lot so I would say a success all round - thank you!”

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Posted 5 days ago

Hi there, Thanks for the 5 star review! We're very happy to see that you and the kids loved the Double Chocolate Curly Whirly!! It's a good choice to meet your chocolate needs! Hope to see you order again soon :) Thank you, Nicole

Posted 3 days ago

“I love my cakes from Konditor. They are amongst the best. I just wish the range was a little wider and more adventurous, as what I have sampled are exemplars of what cakes should aspire to being. I haven't even tried thir brownies yet - something to look forward to!”

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Posted 1 week ago

Hi Adam, Thanks for taking the time to leave us a review! I'm happy to see that you love the cakes here at Konditor, we all do too! We have seasonal products throughout the year and right now we have our Rhubarb & Rose cake which is here for Spring! Come give it a try soon :) Also, we hope to see you try some of our brownies too!! Thank you, Nicole :)

Posted 1 week ago

“Konditor brownies are the best I've ever eaten, cakes also very very good! Very please with their delivery service too.”

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Posted 1 week ago

Hi there, Thank you for giving us 5 stars, we really appreciate it! Glad to see that you enjoyed your experience and enjoyed the Curly Whirly cake and the Salted Caramel brownies!! Very popular choices and now you can see why, hope to see you order again :) Thank you, Nicole :)

Posted 1 week ago

“Konditor's chocolate brownies are exceptional and still perfect after one week.”

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Posted 1 week ago

Hi there, Thank you so much for giving us 5 stars!! Happy to see that you enjoy our brownies, the sharing platters are very popular here at Konditor! Hope to see you order again :) Thank you, Nicole

Posted 1 week ago

“Delicious cakes, thoroughly enjoyed by all guests”

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Posted 1 week ago

Hi there, Thank you for leaving a 5 star review!! Happy to see that you and guests enjoyed the Carrot & Pistachio cake and the Toffee Apple Crumble!! Two of my personal favourites!! Thank you, Nicole :)

Posted 1 week ago

“Ordered a small chocolate noisette cake - it was delicious and rich, my family very much enjoyed it as part of a birthday celebration.”

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Posted 1 week ago

Hi there, Thank you for leaving a lovely review, we really appreciate it! Happy to see the Chocolate Noisette was enjoyed on a special occasion! Hope to see you order again soon :) Thank you, Nicole

Posted 1 week ago

“Great service”

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Posted 2 weeks ago

Hi Katherine, Thank you for giving us 5 stars!! I'm happy to see that you've enjoyed our service and we hope you enjoyed your cake!! We hope to see you order again with us soon, we'll be happy to help you with any sweet treat needs! Nicole :)

Posted 2 weeks ago

“Really great cake perfect size and really moist and tasty. Just the right amount of lemon to make it zingy.”

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Posted 2 weeks ago

Hi there, Thank you for leaving a 5 star review, we really appreciate it! I'm glad to see that you enjoyed our Lemon Chiffon cake, it's a good choice!! It is one of my favourite cakes that we do! Thank you, Nicole :)

Posted 2 weeks ago

“Amazing brownies along with fast, reliable nationwide delivery make Konditor goodies the perfect birthday treats for family and friends. The website is also very easy to navigate, so ordering is piece of cake even if you live in New Zealand like me!”

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Posted 2 weeks ago

Hi Alison, Thanks for giving us a 5 star review, we really appreciate it! It's nice to see you considered Konditor for birthday treats, we really hope your friends and family enjoyed the goodies! Thank you for the feedback on the website and I'm happy to see we are recognised worldwide! Hope to see you order again soon :) Thank you again, Nicole

Posted 2 weeks ago

“Fantastic service from Siobhan who kindly and promptly assisted with birthday arrangements for my husband following placing my order. The Curly Whirly cake remains THE go-to cake for all occasions - absolutely delicious!”

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Posted 2 weeks ago

Hi Richard, Thank you so much for the 5 star review, we really appreciate it! I'm happy to see you enjoyed your curly whirly cake and our service! I'll give your feedback to Siobhan!! Thank you, Nicole :)

Posted 2 weeks ago

“Ordered the curly whirly cake. Firstly, I would suggest that they seal the box as they use a third-party courier service. I found the icing on my cake to be slightly smudged and I would’ve felt reassured had the box been sealed. I did reach out to Konditor by Instagram but didn’t receive a response and I’ve previously called them Before I placed the order about an Before I placed the order about a separate matter and they don’t answer their phones either. The cake itself was delicious, but the texture of both the cake and the frosting was quite grainy as if the sugar crystals hadn’t fully dissolved so you could feel it in your bite.”

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Posted 3 weeks ago

Hi there, Thank you for leaving a review! I apologise for your experience with us and we would like to look into this further for you! It seems that the cake got damaged in transit as it wasn't in that condition when it left us and so on behalf our delivery service we are sorry for that. We aim to get back to every customer so we are sorry that we missed your message. As I said before, we would like to look into this further for you and so email us on hello@konditor.co.uk and we can go from there! Apologies again, Nicole

Posted 3 weeks ago

“The vegan chocolate cake was very good, and none of us was vegan!”

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Posted 3 weeks ago

Hi there, Thank you for the 5 star review! Glad you enjoyed our Vegan Chocolate Raspberry Velvet, it is a popular choice! Thank you, Nicole :)

Posted 3 weeks ago

“Always good - think we've done all the cakes now. But why isn't the Whiskey Bomb a year-round cake?! It's easily the best.”

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Posted 3 weeks ago

Hi Keith! Thank you for the 5 star review and leaving a lovely review! Happy to see that you're a regular customer and always had a good experience with us at Konditor! I agree, the whiskey bomb is amazing and it'll be great all year round but I guess you'll have to stick around for when it comes back! Hope to see you order again soon! Nicole :)

Posted 3 weeks ago

“My family liked the products very much. The service was very good. When I would have to order some products in future I'll order them from the Konditor.”

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Posted 3 weeks ago

Hi there, Thank you for leaving a lovely review! Nice to see your family enjoyed our Easter products! It's always nice to see you enjoyed our experience with us also! Hope to see you order with us again soon and enjoy more of our products! Thank you, Nicole :)

Posted 3 weeks ago

“Recipient never received the chocolates”

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Posted 3 weeks ago

Hi Sarah, Thank you for getting in touch! We apologise for your experience with us and we would like to take this further. So please email hello@konditor.co.uk and we can sort this issue for you! Thank you, Nicole :)

Posted 3 weeks ago

“K&K were fantastic. There was a glitch on their website which meant that my address shouldn’t have been included in the delivery option, as it was too far for their courier to travel. Instead of cancelling the order, they went above and beyond to arrange the delivery with someone else, without charging me a penny extra - meaning that they actually lost money on my order. They called me the day before to ensure everything was OK for delivery the following day, and everything arrived right on schedule. Couldn’t have asked for better customer service - thank you!!!”

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Posted 3 weeks ago

Hi there, Thank you for leaving a lovely review, we really appreciate it! I'm happy to see the issues you had were resolved quickly and up to your standard, we're always happy to help! Hope you enjoyed the Easter celebration cake, it's a very bright and beautiful design for sure! Have a lovely day, Nicole :)

Posted 3 weeks ago

“Oh dear. I order your lovely cakes for lots of good reasons: however you need to change your delivery service APC. An order for Thursday 28th March was delayed because of the Easter hols and rearranged for Saturday 30th March. It did not arrive and I have received a message saying it will be delivered today 2nd April. How fresh the product will be I don’t know as it was a gift. I did choose the day before Easter officially commenced. This is the second time APC delivery has been the cause of unhappiness. Sorry had to choose over 7 days for delivery as 6 days was not an option.”

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Posted 3 weeks ago

Hi Christine! Thank you for leaving a review! We apologise for the experience you had with us, we will try to get on top of the issues with APC so we can try not have this happen again! I believe the situation has been sorted regarding your order, however, if this is not the case then please don't hesitate to get in contact so we can sort this for you! Thank you, Nicole :)

Posted 3 weeks ago

Konditor is rated 4.6 based on 166 reviews