Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 431 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Konditor 5 star review on 3rd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good lead times and delivery”

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Posted 4 days ago

Hi Michelle, Thanks for leaving us a review! It's great to see when a customer is pleased with our service :) Thank you, Nicole

Posted 3 days ago

“Great products and lovely staff.”

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Posted 5 days ago

Hi Edward, Thanks for leaving us a review! It's so great to see a fan of Konditor and I'm pleased that you enjoy our delicious products! Thank you, Nicole

Posted 3 days ago

“delicious cake as always”

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Posted 5 days ago

Hi, Thanks for leaving us a review! I am so pleased to see that you enjoyed your order and we hope to see you order again soon. Thank you, Nicole

Posted 3 days ago

“Cake was well presented.”

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Posted 1 week ago

Hi Priya, Thanks for leaving us a review! I am pleased to see that you were happy with your order and I hope to see you order again soon :) Thank you, Nicole

Posted 3 days ago

“Great service and delicious cakes - I would always order from Konditor for special occasions for sure.”

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Posted 1 week ago

Hi Jackie, Thanks for leaving us a review! It's great to see that you had a lovely experience with us and we can't wait to help with more special occasions! Thank you, Nicole

Posted 3 days ago

“Always excellently and wonderfully made cakes, great taste and delivery service . I recommend to all our friends and family all the time!”

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Posted 1 week ago

Hi, Thanks for the 5 stars! It's so great when a customer has a lovely experience with us and we appreciate the recommendation to your friends and family! I hope you enjoyed the cake and we hope to see you order again soon :) Thank you, Nicole

Posted 3 days ago

“Staff were extremely helpful. Thanks”

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Posted 1 week ago

Hi, Thanks for the 5 stars! I am so pleased that you had a great experience us and I hope you enjoyed your order. Thank you, Nicole

Posted 3 days ago

“I love the cakes but the portions have got smaller and the prices higher so they are now a luxury I only rarely get. Such a pity. I would not mind paying more for larger Portions. The brownies are not as good as the cakes and you can get better ones elsewhere more cheaply. The app does not work properly. Staff are always friendly and helpful in Waterloo branch.”

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Posted 1 week ago

Hi Anthony, I am sorry that you weren't pleased with your most recent visit, we appreciate all feedback so we definitely will look into these issues further. I will speak to the kitchen about the portion sizes to see if they've made any changes or if there's anything that can be done! Our Rewards Scheme is relatively new so the odd issue will arise, but we can always help manually over email, so if you have any issues with the rewards scheme, please email hello@konditor.co.uk and we will look into this! Thank you, Nicole

Posted 1 week ago

“Good variety f pick up locations”

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Posted 1 week ago

Hi, Thanks for the 5 stars! I am glad that you are happy with the variety we offer as well as the locations we have :) Thank you, Nicole

Posted 1 week ago

“See review above”

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Posted 1 week ago

“Always a happy customer with Konditor cakes. They offer a great selection made with top quality ingredients.”

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Posted 2 weeks ago

Hi, Thanks for the 5 stars! I am so pleased everyone got to enjoy our Carrot & Pistachio cake, it's a very popular option! Thank you, Nicole

Posted 1 week ago

“Fabulous cakes!”

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Posted 2 weeks ago

Hi Sean, Thanks for the 5 stars! I am so pleased that you are a fan of our delicious cakes and I hope you enjoyed your order! Thank you, Nicole

Posted 2 weeks ago

“The same shop as ever.”

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Posted 2 weeks ago

Hi, Thanks for leaving us a review! It's so great to see that you were a big fan of Konditor, we hope to see you order again soon :) Thank you, Nicole

Posted 2 weeks ago

“Good service”

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Posted 3 weeks ago

Hi Valerie, Thanks for leaving us a review! I am so pleased that you were happy with the service received and I hope you enjoyed your order! We hope to see you order again soon :) Thank you, Nicole

Posted 2 weeks ago

“Great cakes every time”

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Posted 1 month ago

Hi, Thanks for leaving us a review! I am glad that you are a fan and a returning customer of Konditor! We hope to see you order again soon :) Thank you, Nicole

Posted 2 weeks ago

“Lovely bakery, delicious flavours”

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Posted 1 month ago

Hi Stephanie, Thank you for leaving us a review! I am glad that you had a great experience with Konditor and our products! We hope to see you order again soon :) Thank you, Nicole

Posted 2 weeks ago

“Amazing goods, best place to go for crumbles and brownies.”

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Posted 1 month ago

Hi, Thanks for leaving us a review! I'm so glad you got to enjoy our Toffee Apple Crumble, it's a personal favourite of mine!! Thank you, Nicole

Posted 1 month ago

“The website is so easy to use and having the choice of delivery day is great. The pies came beautifully packaged and were delivered with a smile!”

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Posted 1 month ago

Hi, Thanks for the 5 stars! It's great to see a customer have a great experience with us and I'm pleased everything went well, from ordering, straight to tucking into our Mince Pies! Thank you, Nicole

Posted 1 month ago

“Good quality and great flavours”

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Posted 1 month ago

Hi, Thanks for the 5 stars! I'm pleased to see that you were happy with the taste and quality of our popular Mince Pies, they are delicious! Thank you, Nicole

Posted 1 month ago

“Konditor is my guilty pleasure !”

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Posted 1 month ago

Hi, Thanks for the 5 stars! There's no problem with having a guilty pleasure, especially one that provides so many delicious treats! We hope to see you order again soon :) Thank you, Nicole

Posted 1 month ago

Konditor is rated 4.6 based on 431 reviews