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Konditor Reviews

4.6 Rating 322 Reviews
91 %
of reviewers recommend Konditor
4.6
Based on 322 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
I love ❤️going to Konditor. I order and collect which is so helpful and the staff are always so cheerful and courteous. Trouble is, I usually see so many other delights I can’t resist!
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Posted 4 hours ago
Excellent customer service.
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Posted 4 days ago
Fast delivery, great courier, shame about the product
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Posted 4 days ago
Great service.
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Posted 4 days ago
Hi, Thanks for the 5 stars! I am pleased to see that you were happy with the service you received and I hope the Red Velvet cake was thoroughly enjoyed :) Thank you, Nicole
Posted 4 days ago
Excellent service extremely quick turnaround but no compromise on quality. Very helpful friendly staff this is the second time I’ve used this company for occasion cakes.
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Posted 5 days ago
Hi, Thanks for the 5 stars! I am so pleased that you had a great experience with Konditor, especially our team at Cornwall Road, they are a great bunch! We hope you enjoyed the Double Chocolate Curly Whirly and we hope to see you order again soon :) Thank you, Nicole
Posted 4 days ago
Amazing quality and service
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Posted 6 days ago
Hi, Thanks for leaving us a review! We are so glad that you had a good experience with Konditor and we hope you really enjoyed your order with us :) Thank you, Nicole
Posted 4 days ago
Delivery service excellent, just sadly let down by the cakes not being up to the usual excellent standard. They are expensive cakes, so the criticism will be more harsh when you are disappointed. I don't think I will risk ordering again, as I will only have myself to blame if they are just average. I do expect more than that, since all the previous cakes I've bought were excellent, and well worth the money.
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Posted 1 week ago
Hi Deborah, Thanks for leaving a review! I am pleased that the delivery all went well but I am sorry to see that you were let down by your order! It is unfortunate to see that your order didn't meet our usual standards or quality that we set as a company and I'm sad to see that you won't order from us again. Any further feedback would be highly appreciated, so please email hello@konditor.co.uk and we will find a way to resolve this! Thank you, Nicole
Posted 1 week ago
It was very nice, I would order again
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Posted 1 week ago
Hi, Thanks for the 5 stars! I am pleased to see that you enjoyed your Mini Numbered Brownie Slab & Cake! The brownie slabs are so chocolatey and delicious!! Thank you, Nicole
Posted 1 week ago
Nice cake shop
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Posted 1 week ago
Hi, Thanks for the 5 stars! I am so pleased that you had a good experience with Konditor and we hope you enjoyed your order! Thank you, Nicole
Posted 1 week ago
Very delicious cakes
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Posted 1 week ago
Hi, Thanks for the 5 stars! I am pleased that you enjoyed your order and I hope that you had a great experience with us! Thank you, Nicole
Posted 1 week ago
Great cake Great service!!
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Posted 1 week ago
Hi, Thanks for the 5 stars! I am pleased that you enjoyed our Frosted Victoria Sponge cake, it's a personal favourite of mine and definitely a delicious choice! Thank you, Nicole
Posted 1 week ago
Great cakes, lovely people, efficient delivery. What more could you ask for?
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Posted 1 week ago
Hi, Thanks for the 5 stars! I am so glad that you had a great experience with Konditor this time round and I hope your order was thoroughly enjoyed! Thank you, Nicole
Posted 1 week ago
Great options and super quick delivery.
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Posted 1 week ago
Hi, Thanks for the 5 stars! I am pleased that you enjoyed your order and the service you received from Konditor! We hope to see you order again and try some more tasty treats :) Thank you, Nicole
Posted 1 week ago
Helpful and friendly staff. Recommend Konditor to everyone!
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Posted 1 week ago
Hi, Thanks for the 5 stars! It's great to see that you had a lovely experience at our Cornwall Road branch, they are a lovely team! We hope to see you order again soon :) Thank you, Nicole
Posted 1 week ago
There is nothing more to say except I have been eating Konditor cake since the mid 1990s when you first opened and I am still eating Konditor cakes because they are among the best in London.
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Posted 2 weeks ago
Hi, Thanks for leaving us a review! We love a returning customer here at Konditor, so thank you so much for your loyalty with us! We hope you have enjoyed every order that you have got and we hope to see you order again soon :) Thank you, Nicole
Posted 1 week ago
Excellent customer service as always
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Posted 2 weeks ago
Hi, Thanks for the review! I am pleased that you had a good experience with our Bow Lane branch, we hope you pop in again soon :) Thank you, Nicole
Posted 2 weeks ago
Brilliant service, friendly staff
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Posted 2 weeks ago
Hi, Thanks for leaving us a review! I am pleased that you had a good experience at our Bow Lane branch and we hope you enjoyed your order :) Thank you, Nicole
Posted 2 weeks ago
Excellent service and easy to order via website.
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Posted 2 weeks ago
Hi, Thanks for the 5 stars! Very pleased that it was easy for you to order through our website and we hope everyone enjoyed your order :) Thank you, Nicole
Posted 2 weeks ago
We have used Konditor for all of our kid’s parties and they have always been excellent. Great quality cakes and brownies and a great level of customer service and delivery. 5 stars in every respect!
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Posted 3 weeks ago
Hi Miles, Thanks for the 5 stars! We are so pleased that you are a big fan of Konditor and we hope you enjoyed your order this time round, the Curly Whirly is a fan favourite!! Thank you, Nicole
Posted 2 weeks ago
The best patisserie in London
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Posted 3 weeks ago
Hi, Thanks for leaving us a review! I'm very pleased that you're a fan of Konditor and we hope you enjoyed the Chocolate Noisette cake, it's a popular flavour :) Thank you, Nicole
Posted 2 weeks ago
Konditor is rated 4.6 based on 322 reviews