Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.62

4.6 Rating 769 Reviews

90 %

of reviewers recommend Konditor

4.6

Based on 769 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Konditor 5 star review on 12th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not worth the money”

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Posted 13 hours ago

“A good company to do business with and lovely staff in the Waterloo shop.”

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Posted 1 day ago

“Everything they bake tastes great!”

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Posted 1 week ago

“There is a good selection of cakes, but it is over priced and the quality isn't guaranteed.”

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Posted 1 week ago

“I used to love Konditor. I’d buy brownies eat them on the day, take some home and even freeze some. I even did a cake lock in with them once and it was amazing. But the quality has really dropped recently. Maybe it’s just delivered products. Won’t be ordering again unfortunately.”

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Posted 2 weeks ago

“They are very nice and had the delivery ready quickly”

Konditor 5 star review on 24th April 2026

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Posted 2 weeks ago

“I received the brownie box from the award, but unfortunately it didn’t taste fresh.”

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Posted 2 weeks ago

“Lovely cake shop.”

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Posted 2 weeks ago

“We didn't like this order as much as other desserts from Konditur, sadly. It was too sweet and had a slight aftertaste”

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Posted 2 weeks ago

“Konditor is the pinnacle for quality cakes.”

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Posted 2 weeks ago

“Tasty and local.”

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Posted 3 weeks ago

“Staff at Konditor SE1 are always super helpful :)”

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Posted 3 weeks ago

Hi April, Thank you for your 5 star review! We are so pleased that our staff at Cornwall Road Waterloo could bring you joy though cake- and service! They cannot wait to welcome you back in store again soon! Thank you, The Konditor Team

Posted 3 weeks ago

“I have often bought cakes from the shops and they were fantastic but I havnt done it for awhile. I dont know if standards have dropped generally or whether there are much lower standards for cakes which are delivered . There are so few of the shops now that they are dififcult to get to which is such a shame as , in the past i thought they had the best cakes anywhere . Also my name is Joanna Kennedy , not Lesley Delaney ,”

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Posted 3 weeks ago

Hi Joanna, Thank you for the review. We are so sorry that your recent order was not up to our usual standards. The cakes that we send out should be the same quality as our shop bought ones as they are all made in our kitchens. Please contact our customer service team on hello@konditor.co.uk and we can resolve any problems in the future. Regards to the name- this could be a case someone ordered under your account email address. Just contact us if you would like to get this changed over. Thank you, The Konditor Team

Posted 3 weeks ago

“Excellent service as ordered and collected.”

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Posted 3 weeks ago

Hi there, Thank you for your 5 star review! We are so pleased that your order was so seamless and that you enjoyed! Thank you, The Konditor Team

Posted 3 weeks ago

“Konditor has become my go to bakery of choice for celebration cakes (and mince pies!). The latest order did not disappoint.”

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Posted 3 weeks ago

Hi Matthew, Thank you for your 5 star review! This is amazing feedback- we cannot wait to welcome you back to us for the next celebration!! Thank you, The Konditor Team

Posted 3 weeks ago

“I always trust the quality at Konditor”

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Posted 3 weeks ago

Hi there, Thank you for your 5 star review! This is such amazing feedback. We thank you for being a loyal customer! :) Thank you, The Konditor Team

Posted 3 weeks ago

“Delivery was not on time. I had to travel to the depot in order to prevent perishable goods being locked up all over the weekend.”

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Posted 1 month ago

Hi James, Thank you for the review. We are so sorry that your recent order was not able to be sent out on the correct day for Nationwide deliveries. Thank you for taking your time to go to collect your item and we apologise for the inconvenience. Please contact our customer service team on hello@konditor.co.uk and we can resolve any problems in the future. Thank you, The Konditor Team

Posted 3 weeks ago

“Lovely cakes. Pricey but worth it. Usually good customer service.”

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Posted 1 month ago

Hi there, Thank you for the review and for sending the image over. We are so sorry that your recent order was not up to our usual standards. Please contact our customer service team on hello@konditor.co.uk and we can resolve any problems in the future. We aim to bring you joy through cake and also through our customer service, so please let us know how we can better help you in the future. Thank you, The Konditor Team

Posted 3 weeks ago

“Konditor’s team are fantastic and give Louis Vuitton levels of customer service. They have earned a customer for life. Thank you so much :)”

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Posted 1 month ago

Hi Rehan, Thank you for your 5 star review! This is such lovely feedback! We are so glad that we have gained a customer for life and we are so happy that we could bring you joy through cake and our customer service! We cannot wait to welcome you back to us again soon! Thank you, The Konditor Team

Posted 3 weeks ago

“I am never disappointed when I order from Konditer.”

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Posted 1 month ago

Hi there, Thank you for your 5 star review! We aim to bring you joy though cake and we are so pleased that we could do this for you again! Thank you, The Konditor Team

Posted 3 weeks ago

Konditor is rated 4.6 based on 769 reviews